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City Mattress

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82
Shopper Rating
30 ratings + 19 reviews
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Store description from City Mattress:

The City Mattress Difference

  • TRUST - Anyone who’s had a City Mattress experience, knows they can trust us. We stand behind everything we sell. That’s our commitment to you.
  • SELECTION - You’re guaranteed comfort at the lowest price with our broad selection of better quality mattresses and adjustable beds to fit your unique needs. 
  • SERVICE - Online or in-store, we’re here to help you find the sleep system that suits you best. That’s why we have a 99% Customer Satisfaction rating.

50 Years of Excellent Service

In 1964, Jay Schiller, took over a mattress refurbishing business across the street from his father’s furniture store in Buffalo, N.Y. Not knowing much about mattress repairs, Schiller decided to focus his first retail store on selling new mattresses. At 25, he reached out to a Serta owner and persuaded him to give Schiller a few mattresses on consignment. The first City Mattress was born.

With a strong focus on customer service, Schiller grew City Mattress into a small business success story. Schiller’s guiding principle: to treat people the way you want to be treated. Schiller believed in applying this philosophy to its customers and employees, many of whom have worked at City Mattress for more than a decade. "I've been here half my life," an employee at City Mattress said. "There's no reason to leave. The Schillers treat us like family."

The American Dream: A Family Story

Today, City Mattress has more than 20 stores across New York and Florida. Having grown-up working at the company, Schiller’s two sons have joined in leadership positions, with Marc as the current CEO. Always pioneering, the Schiller's took a leap of faith deciding not to stay exclusively as a mattress retailer, selling the finest brands in North America, but make the move to become a mattress manufacturer, with an ultra-high-end line of mattresses of its own called PranaSleep.

"I'm glad they're including me in some of the decisions," Schiller said, adding they've taken the company to places he never imagined. "They both live it every day."

Launched in 2004, the PranaSleep Brand rapidly became the No. 1 selling brand across all City Mattress stores. The decision to make our own product, was born out of the continued disappointment with high-end mattresses coming from the industry, Stephen Schiller said.

Today, The Next 50 Years & Beyond

Headquarters to Bonita Springs, City Mattress has a modern facility where the Schiller Family today operates their mattress design, manufacturing and testing business as well all operations for City Mattress stores in New York and Florida. Using state-of-the-art machinery, including a massive industrial quilting machine, PranaSleep mattresses are mostly still built by hand. "We try to do everything we possibly can in-house," Stephen Schiller said, continuing the family’s focus of quality first.

As City Mattress looks forward to the next 50 years, lessons from the recent financial depression have toughened the company’s resolve. We’re more efficient, more disciplined and more creative, Stephen Schiller said. "We get calls all the time, people always want to buy our company," he said. "We're not interested."

 

City Mattress has 30 ratings and 19 reviews on GoodBed.
Read the reviews.

Top Brands City Mattress

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What’s the best mattress for you at City Mattress?

Before heading to City Mattress, take a short quiz to find out which of this store’s products best match your unique needs and preferences. Powered by GoodBed’s intelligent matching technology, you can even get your personal match score for each of the brands carried at this store, or see options from other stores.

Available Products City Mattress

City Mattress carries the following product. Select a manufacturer below to view the lines and collections carried by this retailer:

  • 90/100
  • 89/100
  • 89/100
  • 88/100
  • 87/100
  • 86/100
  • 86/100
  • 85/100
  • 85/100
  • 82/100
  • 80/100
  • 77/100

Popular Collections Carried by City Mattress

  • Stearns & Foster

    Stearns & Foster mattresses have 5,009 ratings and 67 reviews on GoodBed.

    Watch GoodBed's overview of the 2017-18 Stearns & Foster product line-up here: https://www.youtube.com/watch?v=7yMUT6HpRVs Product description from Stearns & Foster: At ... See Stearns & Foster models »

    Owners Rating

    90
    ( 5,009 ratings + 67 reviews )
  • Beautyrest

    Beautyrest mattresses have 73,810 ratings and 460 reviews on GoodBed.

    Simmons Bedding Company is the maker of Beautyrest, Beautyrest Black, Beautysleep and Simmons Kids mattresses, among others. Simmons is committed ... See Beautyrest models »

    Owners Rating

    89
    ( 73,810 ratings + 460 reviews )
  • Springwall

    Springwall mattresses have 448 ratings and 9 reviews on GoodBed.

    Springwall is a family owned and operated busines that has been manufacturing quality sleep sets in North America for over ... See Springwall models »

    Owners Rating

    89
    ( 448 ratings + 9 reviews )
  • Sealy

    Sealy mattresses have 107,733 ratings and 355 reviews on GoodBed.

    Watch GoodBed's overview of the Sealy and Posturepedic line-up here: https://www.youtube.com/watch?v=M07oyWVxeeQ Company description from Sealy: Sealy produces a broad range ... See Sealy models »

    Owners Rating

    88
    ( 107,733 ratings + 355 reviews )
  • Aireloom

    Aireloom mattresses have 1,034 ratings and 38 reviews on GoodBed.

    Aireloom mattress designs conform to your body with their unique constructions, providing proper body balance and support, as well as ... See Aireloom models »

    Owners Rating

    87
    ( 1,034 ratings + 38 reviews )
  • SleepLogic

    SleepLogic mattresses have 91 ratings and 10 reviews on GoodBed.

    At SleepLogic, we created a bed that instinctively “knows” and provides the kind of support your body needs. Our beds ... See SleepLogic models »

    Owners Rating

    86
    ( 91 ratings + 10 reviews )
  • TEMPUR-Pedic

    TEMPUR-Pedic mattresses have 34,455 ratings and 80 reviews on GoodBed.

    Discover Tempur Love for Yourself. Tempur-Pedic owners love the body-conforming, pressure-relieving comfort of their mattress. It’s Like No Other Mattress. ... See TEMPUR-Pedic models »

    Owners Rating

    86
    ( 34,455 ratings + 80 reviews )
  • PranaSleep

    PranaSleep mattresses have 391 ratings and 15 reviews on GoodBed.

    PranaSleep is deep restorative sleep that is achieved with a delicate measure of softness supported by a firm yet supple ... See PranaSleep models »

    Owners Rating

    85
    ( 391 ratings + 15 reviews )
  • Serta

    Serta mattresses have 88,178 ratings and 453 reviews on GoodBed.

    Company description from Serta: Serta and its licensees together are the #1 mattress manufacturers in the United States. Serta's product ... See Serta models »

    Owners Rating

    85
    ( 88,178 ratings + 453 reviews )
  • Vispring

    Vispring mattresses have 76 ratings and 4 reviews on GoodBed.

    Watch GoodBed's in-depth review of the Vi-Spring Signatory Superb mattress here: https://www.youtube.com/watch?v=_OnNwfiT2wo Vispring, established in 1901, is the creator of ... See Vispring models »

    Owners Rating

    82
    ( 76 ratings + 4 reviews )
  • RedBed

    RedBed mattresses have 55 ratings and 2 reviews on GoodBed.

    See RedBed models »

    Owners Rating

    80
    ( 55 ratings + 2 reviews )
  • City Mattress Store Brand

    City Mattress Store Brand mattresses have 58 ratings and 1 review on GoodBed.

    City Mattress is a major mattress retailer in Florida and New York. This is the profile page for their in-house ... See City Mattress Store Brand models »

    Owners Rating

    77
    ( 58 ratings + 1 review )

  • Beautyrest

    The Beautyrest line has 47,215 ratings and 396 reviews on GoodBed.

    GoodBed's overview of the Beautyrest product line-up: https://www.youtube.com/watch?v=st1u1J1rIw4 See Beautyrest models »

    Owners Rating

    89
    ( 47,215 ratings + 396 reviews )
  • PranaSleep Lotus

    The PranaSleep Lotus line has 98 ratings and 7 reviews on GoodBed.

    By combining superior technology, intelligent design and affordable luxury, the Lotus sleep system is engineered to last and provide years ... See PranaSleep Lotus models »

    Owners Rating

    81
    ( 98 ratings + 7 reviews )
  • PranaSleep Om

    The PranaSleep Om line has 100 ratings and 3 reviews on GoodBed.

    See PranaSleep Om models »

    Owners Rating

    79
    ( 100 ratings + 3 reviews )
  • TEMPUR-ProAdapt

    The TEMPUR-ProAdapt line has 81 ratings and 2 reviews on GoodBed.

    Watch GoodBed's overview of the 2018 Tempur-Adapt + Tempur-ProAdapt product line-up here: https://www.youtube.com/watch?v=1fNsPEyYw8c See TEMPUR-ProAdapt models »

    Owners Rating

    69
    ( 81 ratings + 2 reviews )
  • Serta iComfort

    The Serta iComfort line has 8,588 ratings and 142 reviews on GoodBed.

    Watch GoodBed's in-depth review of the iComfort Blue 100 mattress. And our updated video overview of the entire iComfort line ... See Serta iComfort models »

    Owners Rating

    72
    ( 8,588 ratings + 142 reviews )
  • TEMPUR-Adapt

    The TEMPUR-Adapt line has 49 ratings and 2 reviews on GoodBed.

    Watch GoodBed's overview of the 2019 Tempur-Adapt + Tempur-ProAdapt product line-up here: https://www.youtube.com/watch?v=1fNsPEyYw8c See TEMPUR-Adapt models »

    Owners Rating

    72
    ( 49 ratings + 2 reviews )
  • Aireloom Karpen

    The Aireloom Karpen line has 58 ratings and 0 reviews on GoodBed.

    See Aireloom Karpen models »

    Owners Rating

    82
    ( 58 ratings )
  • SleepLogic Refresh

    The SleepLogic Refresh line has 13 ratings and 0 reviews on GoodBed.

    See SleepLogic Refresh models »

    Owners Rating

    80
    ( 13 ratings )
  • Aireloom Platinum Preferred

    The Aireloom Platinum Preferred line has 30 ratings and 3 reviews on GoodBed.

    See Aireloom Platinum Preferred models »

    Owners Rating

    78
    ( 30 ratings + 3 reviews )
  • PranaSleep Karma

    The PranaSleep Karma line has 11 ratings and 0 reviews on GoodBed.

    See PranaSleep Karma models »

    Owners Rating

    78
    ( 11 ratings )
  • Beautyrest Black

    The Beautyrest Black collection has 2,265 ratings and 39 reviews on GoodBed.

    From the GoodBed Editors: To decide whether a Beautyrest Black mattress is the right choice for you, read GoodBed's expert ... See Beautyrest Black models »

    Owners Rating

    77
    ( 2,265 ratings + 39 reviews )
  • Beautyrest Platinum

    The Beautyrest Platinum collection has 207 ratings and 11 reviews on GoodBed.

    Watch GoodBed's overview of the Beautyrest Platinum product line-up here: https://www.youtube.com/watch?v=ei1b5j_xgb8 See Beautyrest Platinum models »

    Owners Rating

    76
    ( 207 ratings + 11 reviews )
  • Serta iComfort Hybrid

    The Serta iComfort Hybrid collection has 349 ratings and 11 reviews on GoodBed.

    Watch GoodBed's overview of the iComfort Hybrid line-up here: https://www.youtube.com/watch?v=JzATqkt7WHk Product description from Serta: Serta iComfort Hybrid mattresses models combine ... See Serta iComfort Hybrid models »

    Owners Rating

    64
    ( 349 ratings + 11 reviews )
  • TEMPUR-ProAdapt Hybrid

    The TEMPUR-ProAdapt Hybrid collection has 13 ratings and 0 reviews on GoodBed.

    Watch GoodBed's overview of the 2018 Tempur-Adapt + Tempur-ProAdapt product line-up here: https://www.youtube.com/watch?v=1fNsPEyYw8c See TEMPUR-ProAdapt Hybrid models »

    Owners Rating

    77
    ( 13 ratings )
  • TEMPUR-Adapt Hybrid

    The TEMPUR-Adapt Hybrid collection has 22 ratings and 2 reviews on GoodBed.

    Watch GoodBed's overview of the 2018 Tempur-Adapt + Tempur-ProAdapt product line-up here: https://www.youtube.com/watch?v=1fNsPEyYw8c See TEMPUR-Adapt Hybrid models »

    Owners Rating

    74
    ( 22 ratings + 2 reviews )
  • PranaSleep Organics

    PranaSleep mattresses have 391 ratings and 15 reviews on GoodBed.

    See PranaSleep Organics models »

  • Sealy Conform

    The Sealy Conform line has 55 ratings and 4 reviews on GoodBed.

    A combination of memory foams work together to deliver conforming, all-over support that's tailored to you. Ultra-Stretch ComfortLoft CoverSuper-stretchable, mid-loft ... See Sealy Conform models »

    Owners Rating

    78
    ( 55 ratings + 4 reviews )
  • Sealy Response

    The Sealy Response line has 52 ratings and 0 reviews on GoodBed.

    See Sealy Response models »

    Owners Rating

    77
    ( 52 ratings )
  • Serta Perfect Sleeper

    The Serta Perfect Sleeper line has 22,066 ratings and 102 reviews on GoodBed.

    Watch GoodBed's overview of the Perfect Sleeper product line-up here: https://www.youtube.com/watch?v=iJ6RIYQAlEM Product description from Serta: The Serta Perfect Sleeper is ... See Serta Perfect Sleeper models »

    Owners Rating

    88
    ( 22,066 ratings + 102 reviews )
  • Springwall Chiropractic

    The Springwall Chiropractic line has 220 ratings and 4 reviews on GoodBed.

    Researched and developed over more than 40 years, the Springwall Chiropractic® sleep system evenly distributes body weight over the entire ... See Springwall Chiropractic models »

    Owners Rating

    90
    ( 220 ratings + 4 reviews )
  • Stearns & Foster Estate

    The Stearns & Foster Estate line has 151 ratings and 4 reviews on GoodBed.

    Watch GoodBed's overview of the 2019 Stearns & Foster product line-up here: https://www.youtube.com/watch?v=Km3mvXuBzto Product description from Stearns & Foster: Undeniable ... See Stearns & Foster Estate models »

    Owners Rating

    84
    ( 151 ratings + 4 reviews )
  • Stearns & Foster Lux Estate

    The Stearns & Foster Lux Estate line has 81 ratings and 4 reviews on GoodBed.

    Watch GoodBed's overview of the 2019 Stearns & Foster product line-up here: https://www.youtube.com/watch?v=Km3mvXuBzto  Product description from Stearns & Foster: From ... See Stearns & Foster Lux Estate models »

    Owners Rating

    82
    ( 81 ratings + 4 reviews )
  • TEMPUR-Breeze

    The TEMPUR-Breeze line has 50 ratings and 0 reviews on GoodBed.

    A Cooler, Deeper Sleep Our new Breeze mattresses were designed in our thermal laboratory to help manage the micro-climate between ... See TEMPUR-Breeze models »

    Owners Rating

    75
    ( 50 ratings )
  • TEMPUR-LuxeAdapt

    The TEMPUR-LuxeAdapt line has 17 ratings and 0 reviews on GoodBed.

    Watch GoodBed's overview of the Tempur-LuxeAdapt product line here: https://www.youtube.com/watch?v=eYCZoECkjKg Product description from Tempur-Pedic: Luxuriously elevated for the ultimate TEMPUR ... See TEMPUR-LuxeAdapt models »

    Owners Rating

    74
    ( 17 ratings )
  • Beautyrest Entry-Level

    The Beautyrest Entry-Level collection has 9 ratings and 0 reviews on GoodBed.

    From the GoodBed Editors: To decide whether a Beautyrest Entry-Level mattress is the right choice for you, read GoodBed's expert ... See Beautyrest Entry-Level models »

    Owners Rating

    75
    ( 9 ratings )
  • Beautyrest Hybrid

    The Beautyrest Hybrid collection has 36 ratings and 0 reviews on GoodBed.

    LASTING COMFORT. GUARANTEED. We introduced the first Hybrid mattress with its ContourFit Design, with one goal in mind: Providing consistent ... See Beautyrest Hybrid models »

    Owners Rating

    72
    ( 36 ratings )
  • Beautyrest Silver

    The Beautyrest Silver collection has 255 ratings and 18 reviews on GoodBed.

    From the GoodBed Editors: To decide whether a Beautyrest Silver mattress is the right choice for you, read GoodBed's expert ... See Beautyrest Silver models »

    Owners Rating

    70
    ( 255 ratings + 18 reviews )
  • PranaSleep Karma Moon

    The PranaSleep Karma Moon collection has 3 ratings and 0 reviews on GoodBed.

    See PranaSleep Karma Moon models »

  • PranaSleep Karma Sky

    The PranaSleep Karma Sky collection has 1 rating and 0 reviews on GoodBed.

    See PranaSleep Karma Sky models »

  • Sealy Conform Essentials

    The Sealy Conform Essentials collection has 9 ratings and 0 reviews on GoodBed.

    A body-hugging mattress that combines foam, memory foam and advanced gel foam to deliver a level of support tailored to ... See Sealy Conform Essentials models »

    Owners Rating

    78
    ( 9 ratings )
  • Sealy Response Performance

    The Sealy Response Performance collection has 35 ratings and 1 review on GoodBed.

    See Sealy Response Performance models »

    Owners Rating

    74
    ( 35 ratings + 1 review )
  • Sealy Response Premium

    The Sealy Response Premium collection has 18 ratings and 0 reviews on GoodBed.

    A traditional innerspring mattress that responds to your every movement and offers an exceptional level of support, including our exclusive ... See Sealy Response Premium models »

    Owners Rating

    76
    ( 18 ratings )
  • TEMPUR-Breeze LUXEbreeze

    The TEMPUR-Breeze LUXEbreeze collection has 24 ratings and 0 reviews on GoodBed.

    Only breeze® mattresses are cool when you lie down, cool when you fall asleep, and cool ALL. NIGHT. LONG. A ... See TEMPUR-Breeze LUXEbreeze models »

    Owners Rating

    75
    ( 24 ratings )
  • TEMPUR-Breeze PRObreeze

    The TEMPUR-Breeze PRObreeze collection has 10 ratings and 0 reviews on GoodBed.

    Only breeze® mattresses are cool when you lie down, cool when you fall asleep, and cool ALL. NIGHT. LONG. A ... See TEMPUR-Breeze PRObreeze models »

    Owners Rating

    77
    ( 10 ratings )

Stores City Mattress

Store Name City State Reviews
City Mattress West Palm Beach FL 4.0
(4 ratings + 3 reviews)
City Mattress Jensen Beach FL 2.33333333333333
(3 ratings + 3 reviews)
City Mattress North Palm Beach FL 5.0
(3 ratings + 2 reviews)
City Mattress Buffalo NY 5.0
(2 ratings + 2 reviews)
City Mattress Naples FL 4.5
(2 ratings + 2 reviews)
City Mattress Wellington FL 5.0
(1 rating + 1 review)
City Mattress Rochester NY 4.5
(2 ratings + 1 review)
City Mattress Boca Raton FL 0
City Mattress Coral Springs FL 0
City Mattress Estero FL 0

See all City Mattress stores →

Find the Right Bed

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This is awesome. Now I feel equipped to walk in somewhere and say with certainty, "This is exactly what I'm looking for."
— Sara in Phoenix, AZ

Reviews City Mattress

City Mattress is recommended by 77% of mattress shoppers on GoodBed (based on 30 ratings + 19 reviews).

Have you shopped for a mattress at City Mattress? Write a Review!

Review Summary City Mattress

Shopper Rating What's this?

82

Want to read what City Mattress shoppers are saying in their own words?

See all 19 City Mattress reviews »

Most Recent Reviews City Mattress

  • Selection: Excellent
  • Expertise: Excellent
Pros:
Delivery Service
Cons:
None

Official Response
Thank you for your patronage and the great review!


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Overall Value
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
Pros:
Customer Service
Expertise
Professionalism
Cons:
None

Official Response
Thank you for shopping at City Mattress. We're glad that you were able to find the correct mattress for you and that you're sleeping better.


  • Selection: Excellent
  • Expertise: Excellent
Pros:
Delivery Service
Price
Product Selection
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
Pros:
Customer Service
Delivery Service
Cons:
None

Official Response
Thank you for your purchase and your nice words!


  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Delivery Service
Price
Cons:
None

Official Response
Zina, We are so glad that you are enjoying your new mattress and had a great experience with the purchase process. Look forward to many enjoyable nights. Sleep Well!


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Delivery Service
Professionalism
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Cons:
None

Official Response
We are so glad that you are happy with your City Mattress experience. Please let us know if there is anything else we can do for you.


  • Selection: Fair
  • Expertise: Very poor
  • Service: Very poor
Pros:
Warranty Claims
Cons:
Customer Service


  • Prices:
Pros:
Customer Service
Product Quality
Product Selection
Cons:
None

See all City Mattress reviews →

About this Retailer City Mattress

Status:
Open
Stores Located In:
Florida, New York

Contact

Phone:
(239) 908-2700
Web:
City Mattress website

Store Policies

Delivery Policy:
  • Policy: Delivery available - Free with any mattress purchase
  • Set-up: Set-up provided free with delivery
  • Removal: Removal of old mattress provided with delivery - Extra fee applies
  • Notes: None
Return Policy:
  • Policy: Comfort Guarantee -- Mattresses can be exchanged for up to 90 days
  • Fees: $100-200 (the longer you try it, the lower the fee)
  • Notes: To exchange, both sleep partners must go to store in person.
Financing & Payments:
  • Policy: Financing available Free Financing Available
  • Payment Methods: Visa, MasterCard, Discover, American Express Cash, Check, Credit Cards
  • Notes:
Delivery:
Free Delivery
Other brands:
Serta, Sealy, Simmons, Stearns & Foster, PranaSleep, Lotus, Redbed, City Mattress
Other products:
Bedrom Furniture, Iron Beds, Daybeds, Pillows

Company

Store Name:
City Mattress
Headquarters:
Bonita Springs, FL
Founded:
1964
Tagline:
Night after night, we're there for you

Additional Information City Mattress

Description:

City Mattress is a mattress specialty retailer based in Bonita Springs, FL. City Mattress offers a general assortment of mattresses, including models from Aireloom, City Mattress (Store Brand), PranaSleep, RedBed, Sealy, Serta, Simmons, SleepLogic, Springwall Sleep Products, Stearns & Foster, TEMPUR-Pedic and Vispring. City Mattress has mattress stores in Florida and New York serving a number of different metro areas.

Editor's Note(s):

Corrections:

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