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Mr. Jim Brown

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Posted by Jim B from Fairfield Bay, AR on November 1, 2013

Please let this letter serve as an expression of our sincere thanks to Bedding Mart regarding a bed and mattress my wife and I recently purchased from Bedding Mart in Conway,Ar. The Person responsible for our very positive experience was Mr.Rich McKinney.

Here's what happened.....Approximately six weeks ago, my wife and I were shopping for a new bed and Mattress. We had already visted three big name stores in Conway and had pretty much decided what and where we were going to make our purchase.On our way back to Fair Field Bay we just happened to go by the Bedding Mart store in Conway.At first, we were not going to stop since our mind was essentially made up. However, we decided to go in and "take a quick look". One hour later we still were somewhat unsure exactly what we were going to purchase but we knew one thing for sure - we were going to buy it from Rich McKinney. Right from the start Mr.Mckinney made us feel as though he wanted us to get something that fit our needs. He was not trying to to simply sell us something that may or may not have been the best for us. His courteous, Friendly demeanor created a relaxing atmosphere and he impressed us as being very knowledgeable.

After taking a few days to think it over we contacted Rich and told him which bed we wanted.We believe we received a very fair deal. Ther was a little glitch in the delivery ( no fault of Rich ) but thanks to him the problem was resolved to our satisfaction. We're happy to report that the bed is absolutely the best we've ever owned !!
We are considering buying a new bed for our guest bedroom. If we do, we will go straight to Bedding Mart and Rich need to go anywhere else.

We had a excellent experience with Bedding Mart because of the extraodinary effort on behalf of Rich McKinney.Please recognize him for what he is - a gentlemen who goes the extra mile and cares about his customers. He is a credit to your company.
Jim Brown

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