The Staff Lies

  • Selection: Fair
  • Expertise: Very poor
  • Service: Very poor
Pros:
Store Appearance
Cons:
Customer Service
Transparency

Posted by K H from Tyler, TX on August 18, 2011

Don't put your items on lay-a-way, and expect money back if your situation changes. You are told you can get it back in 7-10 business days. ALL LIES!!!!!! They will lie to you about the Corporate phone number, which is 866-287-3203. They will give you a number just to make you happy, when you call it, it is a store in the Dallas area. The staff is nice to begin with, but the lies start when you walk in the door. I don't recommend this store at all, go somewhere else.



    Comments (1)

    I don't work there but I am in the sales industry. It has been my experience that customers hear what they want to. At what point in your mind should a sale be final? One week? Two weeks? A month? A year? When?

    By: Anonymous on March 1, 2012

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