Worst mattress and customer service.

I would recommend that you not buy a Tempur-pedic. It is not worth the price. Does not last as long as a traditional mattress. The customer service is the worst. They will not honor their warranty. I wanted a customer service rep to come out to look at this mattress but they claim that they not not have one in the southeast. Charles Bordenca

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  • Customer Service
  • Overall Value
  • Warranty Claims
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"


User rated this bed:
Very poor Value
Price paid (approximate):
$2,200 (King) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too soft