Bounding in knowledge

  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Cons:
None

Posted by Karen S from Thousand Oaks, CA on December 12, 2012

The mattress store we went to for our memory foam mattress was an excellent site to try out several types of mattresses. Relief-Mart and their staff were extremely knowledgeable about the varies products and features.

We had to try several density foams because my husband prefers a much firmer mattress. The company was willing to work with us and insist on our satisfaction when I sadly reported the bed was initially too soft for my husband. Then the next mattress was too firm for me. They suggested we split the bed down the middle (half and half) and we were both able to be completely satisfied with support in the bed. I had no idea that was a possibility.

I can't begin to explain how patient they were with us regarding the process. I felt like our satisfaction in the product was the most important factor to them. (wow, like it should be).

Highly recommend this bed and store!

  • Purchased in Oct 2010

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