I bought a queen mattress manufactured by Corsicana Mattr...

I bought a queen mattress manufactured by Corsicana Mattress on 09/10/2020. Although the date of its manufacture was on 08/10/2020, The product already has waves and there is a bulging out on the middle of the mattress. Since I cant flip the mattress over, it becomes worn on either side while the middle stays up creating a slant indentation. Furthermore, the memory foam is poor quality, it no longer holds its shape and there is more than 2 inches of deep sinking and my mattress sinks in on one side, defective. It is impossible to stay comfortable, I can not sleep well, and I wake up with back pain every day. Furthermore, the Customer service agent is awful, very disrespectful. They don't answer your calls, they don't reply to your emails and when you are lucky to talk to the warranty department, they said they are super busy and didn't have enough time to work on your claim (what was opened a month ago). That's unbelievable!!

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Cons:
  • Customer Service
  • Flip-Ability
  • Product Quality
  • Surface Integrity
  • Overall Value
User also said: everything!!! poor quality product, poor customer service provided by the manufacture. Don't waste your money!
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Memory Foam

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$700 (Queen) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Slightly too soft