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discriminatory to the poor and physically disabled

  • Selection: Very poor
  • Expertise: Very poor
  • Service: Poor
Pros:
None
Cons:
Customer Service
Professionalism

Posted by Roger from Shell Rock, IA on May 15, 2017

I came here because of good experience I had here a long time ago, so I thought I would come back. They did show me a nice selection and I think it's a good quality product. I bought the product and then cancelled the order, why? I knew when I walked out of the store that they wouldn't take my old bedding, but didn't know about this until I signed the paperwork. I complained to the manager and she finally agreed to take the old bedding, a few days later I had a question and she said that she wasn't sure if they could take the old bedding, their policy was that they don't take old bedding from Apartments or Nursing Homes my wife and I live in a Apartment and are physically disabled, I cancelled the order and never going back!


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