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Never got my mattress

  • Expertise: Very poor
  • Service: Very poor
Customer Service
Delivery Service
Delivery Speed

Posted by Sean from Plainwell, MI on July 26, 2017

Ok so over a month ago we bought a mattress on a sale here and it was suppose to get delivered to us. Since then nobody has stayed in contact with us letting us know when we will see it. We've called down there several times even corporate and just get the run around about you know you can pick it up whenever we don't know when we are coming your way. So we even told them we would come get it but they haven't brought it down from the he warehouse and haven't even given us a place to pick it up at. They say they will call us back about it and we never hear from anyone. Trying to get our money back now since the last time we talked they said a normal delivery can take two months. Nobody waits that long to get what they paid for when we were told we would have it right after it was done getting paid for.

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