Hump in the middle almost from the day we bought it.

Hump in the middle of this eastern king mattress . We previously had a Lady Englander Eastern King which we had for 18 years. If we knew what we know now, we would have kept the old one. We tried contacting Evans Furniture in Chico as well as sending the factory pictures and complaining to them on February 16, 2017 and they have ignored our complaints, faxed pictures to Andrea.

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Cons:
  • Customer Service
  • Retailer Service
  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Fair Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Latex

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Fair Value
Price paid (approximate):
$2,300

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Slightly too soft