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Price Range (queen-size mattress)

Most models from this brand are priced:

  • $1k or less
  • $2k or less
  • $3k or less
  • $4k or less
  • $4k or more

Bottom Line What's this brand like?

Most Common Praise
What do owners of this brand love most?

Overall Comfort

Feels very comfortable.

Price

Fair and/or clear pricing.

Most Common Complaints
What makes an owner of this brand unhappy?

There aren't enough complaints about this brand to provide a meaningful summary thus far.

Models Symbol

  • 7.9/10
    (5 models)
  • 7.6/10
    (25 models)
  • No Rating
    (5 models)
  • No Rating
    (4 models)
  • No Rating
    (3 models)
  • No Rating
  • No Rating
  • No Rating
  • No Rating

Popular Models

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See all Symbol mattress models →

Reviews Symbol

Symbol mattresses are recommended by 57% of owners on GoodBed (based on No reviews yet).

Do you have something to say about your Symbol mattress? Write a Review!

Recent Praise Symbol

  • Comfort: Just right
  • Support: Excellent
  • Durability: Slightly better
  • Pressure relief: Occasionally
  • Temperature: Just right
Pros:

Overall Comfort
Overall Durability
Edge Support
Long-Term Comfort
Motion Isolation
Natural Materials
Price
Overall Support
Surface Integrity
Overall Value

Overall Comfort
Overall Durability
Edge Support

Cons:

None

None

  • The Kingsbury product line
  • Purchased in Oct 2012

Very attractive bed. Same materials used in the construction of the mattress as a much more expensive brand.


  • Comfort: Just right
  • Support: Good
  • Durability: Slightly better
  • Pressure relief: Occasionally
  • Temperature: Just right
Pros:

Overall Comfort
Conforming
Soft Comfort

Overall Comfort
Conforming
Soft Comfort

Cons:

None

None

My fiancé and I purchased this mattress about a year ago. He could probably care less what he sleeps on, but I am like the princess and the pea! This mattress has been great and is holding up very well. I had a twin pillow top from a more expensive brand when I was in college, and it got the dreaded sink hole after a few months. This mattress has just gotten a little softer (which I actually like) but has not yet begun to sink in too much. I love it! Great value as well.


  • Comfort: Just right
  • Support: Excellent
  • Durability: Slightly better
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Overall Comfort
Price
Temperature Control

Overall Comfort
Price
Temperature Control

Cons:

None

None

My husband and I have purchased 3 beds in the last 5 years, and finally we found this bed. We are both side sleepers, and this bed feels so good! We are finally sleeping thru the night!


  • Comfort: Just right
  • Support: Excellent
  • Durability: Slightly better
  • Pressure relief: Occasionally
  • Temperature: Just right
Pros:

Overall Comfort
Price
Product Quality

Overall Comfort
Price
Product Quality

Cons:

None

None

this bed was a hit from the first night...cool, not hot, held me just the way i like to be held. I have since purchased this bed for my daughter for her first anniversary.

One last thing, this bed was under a $1000 dollars...best value I saw while shopping,


  • Comfort: Just right
  • Support: Excellent
  • Durability: Same
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Overall Comfort
Price

Overall Comfort
Price

Cons:

None

None

I am in need for a new mattress for my daughter. She has been sleeping on the same low priced starter bed now for 19 years and she is complaining that her back is hurting when she wakes up.
I sleep on the Dorchester Pillow Top With Latex and I love it!!! So I knew I wanted to stick with Symbol Mattress since I am pleased with my set.
I was searching on the web for new innovations in types of beds and came across this web site. After looking at the various comments and reviews, I think that I will choose the Dorchester with Blue Gel Memory Foam for her.
I gotta say that Symbol Mattress makes a great bed that doesn't hurt your wallet or your back.


  • Comfort: Just right
  • Support: Excellent
  • Durability: Slightly better
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Overall Comfort

Overall Comfort

Cons:

None

None

The salesman told me that it has 4 inches of latex foam. I tried many different beds in their store, and one other. This was by far the most comfortable bed of all. I highly recommend it!


    Pros:

    Conforming
    Motion Isolation

    Conforming
    Motion Isolation

    Cons:

    Temperature Control

    Temperature Control

    I have only had this bed for about 2 weeks so I hope this is as bad as it will get. It took a few days for my body to adjust to the firm memory foam but once it did I was able to get up out of bed the next morning with little to no back pain, unlike the previous bed. I have no complaints as far as comfort (so far). However there is one major problem....it makes you sweat so bad! I cant even cuddle with my hubby like we used to, it's that bad. We literally have had to get a towel in the middle of the night from so much sweat. Someone please help

    See all Symbol mattress reviews →

    Recent Complaints Symbol

    • Comfort: Slightly too soft
    • Support: Poor
    • Durability: Much worse
    • Pressure relief: Often
    • Temperature: Just right
    Pros:

    None

    None

    Cons:

    Overall Comfort
    Customer Service
    Overall Durability
    Firm Support
    Long-Term Comfort
    Long-Term Support
    Motion Isolation
    Natural Materials
    Return Policy
    Overall Support
    Surface Integrity
    Overall Value

    Overall Comfort
    Customer Service
    Overall Durability

    • Purchased in Aug 2013

    We purchased a Symbol mattress in March 2013. After 3 month we experienced indents of 1 inch in the mattress were our bodies made contact. I contacted the manufacturer and was told the indents had to be 2 inches. I have never had problems with my back before, Since I have had this mattress I wake up several morning with a sore back. DO NOT PURCHASE A SYMBOL MATTRESS.

    Official Response

    By Blaze Byrd from Symbol Mattress on September 2, 2014

    Good Afternoon Marie,
    We are sorry you are not enjoying your Symbol Mattress Sleep set, unfortunately individual comfort levels vary greatly, which is why tangible measurements need to be determined in order to identify what is a comfort issue and what could be a manufacturing defect. If you check other manufacturer's you will find that an indentation of greater than 2" is well within established industry parameters to identify a defect.


    • Comfort: Slightly too hard
    • Support: Poor
    • Durability: Much worse
    • Pressure relief: Often
    • Temperature: Don't know
    Pros:

    None

    None

    Cons:

    Customer Service
    Overall Durability
    Long-Term Comfort
    Product Quality

    Customer Service
    Overall Durability
    Long-Term Comfort

    This is the most awful mattress I have EVER slept on. After only six months it is starting to sag. The company will not offer a refund, or discount. They also will not cover it under any warranty because the sag has to be two inches deep. Of course, by the time the mattress has that large of a dip in it, the warranty will be expired. To make things even worse, the customer service at symbol mattress is horrific. I was told that I would receive a phone call the day I contacted the company, but I was not contacted until FIVE days later. This company sells poor quality products, and offers even worse customer service. I feel absolutely robbed. I wish I could give this zero stars.


    • Comfort: Slightly too soft
    • Support: Poor
    • Durability: Much worse
    • Pressure relief: Often
    • Temperature: Just right
    Pros:

    Initial Comfort
    Price

    Initial Comfort
    Price

    Cons:

    Overall Comfort
    Pressure Relief

    Overall Comfort
    Pressure Relief

    This is the second Symbol mattress I have had. The second one being a replacement after the first one started dipping in the middle. The first one I had for 3 months. Keep in mind I worked out of town and was only home 3 nights a week, so the use of this bed was minimal. i called Gibson McDonald where the matress was purchased and they had it replaced, that took over a month. I received the second mattress and low and behold it is doing the same thing. I reluctantly called again to let them know that it had the hammock effect going on again. My old mattress I purchased over 10 years ago holds up better than this one, and wasn't even a name brand mattress. I would NEVER buy a Symbol again.


      Pros:

      None

      None

      Cons:

      Temperature Control

      Temperature Control

      Would not recommend would not ever purchase this type of mattress again.
      Not meant for 2 people. Very Hot. Left body divets where you sleep. When the partner leaves for a short time his spot feels like an oven.


        Pros:

        None

        None

        Cons:

        Center Support
        Professionalism
        Return Policy
        Surface Integrity

        Center Support
        Professionalism
        Return Policy

        Look at the fine print if you buy one of these lousy mattresses....no money back.....can't return to dealer...can't return to manufacturer.....leaves a deep "body impression" after a week of use, that the dealer says is normal for the "new" materials that are used to make these lousy mattresses......a COMPLETE waste of good money. they said they need a 2 inch depression to make a replacement deal.......1 and 3/4 is not enough......but you wouldn't want another one of these lousy mattresses anyway.....no way to get your money back...a rip off Dealer and and a ripoff Manufacturer......Lucky Mattress, Littleton NH

        Official Response

        By Blaze Byrd from Symbol Mattress on November 30, 2012

        To contact Symbol Mattress Customer Service. Please e-mail bbyrd@symbolmattress.com or go to http://www.symbolmattress.com/index.php/contact-us.

        See all Symbol mattress reviews →

        Q&A Symbol

        See questions from other mattress shoppers

        Answered by Symbol (3)


        Related Questions (12)

        About this Manufacturer Symbol

        Status:
        Active

        Details

        Price Range:
        Lower-Mid ($500-$1,000)

        Contact

        Phone:
        (804) 254-1711
        Phone:
        (800) 446-2791 (US Toll-Free)
        Web:
        Symbol website

        Company

        Located:
        Richmond, VA
        Tagline:
        The Symbol of Sleep
        Founded:
        1961

        Additional Information Symbol

        Description:

        Symbol is a large mattress manufacturer founded in 1961 that is based in Richmond, VA the United States.

        Editor's Note(s):

        • Symbol mattresses are a product of Eastern Sleep Products Company. Symbol mattresses are available at Diamond Furniture & Mattress, and Mattress Warehouse, along with other mattress retailers.

        Corrections:

        Have an update or correction to our information about Symbol? If so, please take a moment to suggest an edit.

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