Worst Mattress I've ever owned, Most I've ever Paid

Within 8 months one part of the mattress began to feel lower, like it was sagging. My wife said it was my imagination, but after a couple painful months of sleep, we turned the bed and she began to feel it too. It has continued to get worse, to the point where we "roll up" to one side. Finally filed a warranty complaint. Frame is perfect, box spring looks like new, mattress has a 2" hole that drops even worse when there is weight on it. So far no luck getting Simmons to do anything about it. DO NOT BUY!

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Cons:
  • Customer Service
  • Surface Integrity
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Don't know or not sure

Stays "Cool"

User rated this bed:
Good "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$2,400

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Just right