Horrible experience do not purchase this mattress

We purchased a Symbol mattress in March 2013. After 3 month we experienced indents of 1 inch in the mattress were our bodies made contact. I contacted the manufacturer and was told the indents had to be 2 inches. I have never had problems with my back before, Since I have had this mattress I wake up several morning with a sore back. DO NOT PURCHASE A SYMBOL MATTRESS.

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Cons:
  • Overall Comfort
  • Customer Service
  • Overall Durability
  • Firm Support
  • Long-Term Comfort
  • Long-Term Support
  • Motion Isolation
  • Natural Materials
  • Return Policy
  • Overall Support
  • Surface Integrity
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep

Stays "Cool"

User rated this bed:
Excellent "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Slightly too soft