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Restonic
ComfortCare
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Everyone loves this mattress
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Kelly M's review is for the Harbor House Ultra Plush model. (Read full comment) |
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too plush causes shoulder pain
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Thanks for your review. Just to clarify a statement you made, Sealy has not filed for Chapter 11 any time in the past 5 years ... (Read full comment) |
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Heavenly bed is heavenly
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Thanks for your question. To clarify the reason for this, the Westin Heavenly Bed is a Simmons Beautyrest mattress that is used in and sold ... (Read full comment) |
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How this Company Ripped Me Off!
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Hi Desiree, we apologize for the tone used by the previous commenter. To provide some clarification, we'd like to explain that there is actually a ... (Read full comment) |
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Pathetic icomfort Prodigy mattress
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We would like to briefly address the recent comment from "Anonymous" relating to the helpfulness rating of this review. GoodBed is a completely independent review ... (Read full comment) |
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Not for women over 50+ !!!!!!
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Hi Lisa -- We'd like to interject briefly here to address the accusation that the previous comment was submitted by someone other than a genuine ... (Read full comment) |
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Worst Bed ever
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Excellent -- we are so pleased you were able to find a mattress that makes you happy! Would you please be sure to update your ... (Read full comment) |
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Airsprung Birghton lousy mattress
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Hi Susy, we are very sorry to hear about the experience you've had with this mattress. To address one of your questions, it is indeed ... (Read full comment) |
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Really Hate It
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Hello -- Just to address your question here, it is indeed true that International Bedding (the company that previously made and distributed beds under the ... (Read full comment) |
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Sleeping like a baby!
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Hi Lynda, in case you had been confused about our rating system, 5-stars is intended to mean "Excellent" and 1-star is intended to mean "Poor." ... (Read full comment) |
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Firm but conforms
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Hi Karen, that's great to hear! FYI, you can update your review anytime by finding it listed at the bottom of your "Account" page: http://www.goodbed.com/account/view-profile/ (Read full comment) |
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The single most horrible mattress ever made.
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Hi Katharine -- We moderate the site very closely for quality purposes. As such, any posts that do not meet our content guidelines, such as ... (Read full comment) |
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The single most horrible mattress ever made.
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We understand, and are very sorry to hear that. We sincerely hope your situation improves :) If so, please be sure to keep us posted! ... (Read full comment) |
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The single most horrible mattress ever made.
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OK, and thanks for your understanding :) (Read full comment) |
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Waking up with sore backs
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Hi KL, that's great to hear! FYI, you can update your review anytime so that other mattress shoppers can benefit from your experience as well. ... (Read full comment) |
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Making my bed perfect
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Hi Kelsey, that's great to hear! FYI, you can update your actual review and the star ratings anytime by finding it listed at the bottom ... (Read full comment) |
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Steer clear of Englander
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Hi Loretta, that's great to hear! Would be great help to other mattress shoppers if you could update the actual review and the star ratings. ... (Read full comment) |
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Hard in cold climates
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Hi Lauri, that's great to hear! If you could spare a couple minutes, would be great help to other mattress shoppers if you could update ... (Read full comment) |
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Very nice for 2 years
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Hello -- The name of the mattress that Daniel was reviewing is in the upper right corner of the page: Simmons Beautyrest Classic Amorina Visco ... (Read full comment) |
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Most costly mistake ever
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Hi Roberta! Here are the steps to update your review: 1) Log in (if you aren't already), 2) Click the "My Account" link in the ... (Read full comment) |
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Horrible Mattress
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Hello -- Thanks for your comment. I think what you're referring to is that Nature's Rest was acquired by Spring Air in 2009, and that ... (Read full comment) |
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Regrets
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Hi Gary -- In fairness to the parties involved, we wanted to let you know that your review was unduly delayed in our moderation queue, ... (Read full comment) |
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Excellent bed
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Hello -- The full name of the mattress reviewed here is the Serta Perfect Sleeper Platinum Crest. (Read full comment) |
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Signature Helps MS Sufferer When Warranty is Honored
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Hello -- If you bought your IBC mattress within the past two years, you may be in luck, as it was probably made by King ... (Read full comment) |
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Comfortable, but with concerns
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Thanks for your comment Matt. I am confused by one thing though in reading it though, so perhaps you can clarify. In your last sentence ... (Read full comment) |
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Worlds WORST Bed Ever
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Great to hear! Thanks for coming back to share this. Perhaps you want to update the actual review and the star ratings as well? Here's ... (Read full comment) |
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Horrible experience do not purchase this mattress
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Hi Marie, have you tried contacting the retailer where you purchased the mattress? Perhaps they'd be able to help you in some way. (Read full comment) |
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Horrible experience do not purchase this mattress
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Umm...we are neither the company that made this mattress nor the one that sold it to you. We are simply the people that are trying ... (Read full comment) |
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Horrible experience do not purchase this mattress
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Hi Marie, Symbol didn't ask us to intervene here. This is our site and I initially asked you a question because I thought perhaps I ... (Read full comment) |
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Customer Service Let-down
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Hello -- Yes, all Serta iSeries models have a 120-day in-home trial period, which it sounds like you would still be covered by. You should ... (Read full comment) |
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The BEST Luxury Mattress At Any Price
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Just to clarify, this mattress, can be "turned" (ie, rotated), but is not intended to be flipped. The bottom is not a sleeping surface. (Read full comment) |
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Finally.. pain free
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The model name that was entered was the LatexBliss "Natural", which is actually the name of a product line. However, Bliss also has a model ... (Read full comment) |
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Finally.. pain free
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Thanks for clarifying Kathryn! We've updated this review to reflect that it's for the Pamper model. (Read full comment) |
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Price Reasonable but Support and Comfort Lacking
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Hi Leas -- Was Rooms to Go able to help you out with this at all? (Read full comment) |
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Buyer Beware only thing worse than mattress is warranty
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To answer the question of the most recent commenter, the mattress being reviewed by the original poster was a Beautyrest Black Helena Pillowtop. (Read full comment) |
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Weight issue
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Roughly 250-300 pounds, according to the info submitted with this review. (Read full comment) |
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Sags over time
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Hi Paul -- Not to worry. We have made the correction on our end so it's now reflected properly. Thank you again for sharing your ... (Read full comment) |
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Dip so bad, hubby had to smell my feet
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Hello -- It appears that this reviewer may have used an alias as her first name here, but based on the email address we have ... (Read full comment) |
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Hole in Mattress
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Great! Rather than take reviews down, which doesn't allow other mattress shoppers to benefit from your experience, we provide the ability to update your review. ... (Read full comment) |
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Quality Mattress at a Fair Price
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Hi Beth -- Thanks for clarifying that. Your review has now been updated accordingly. FYI, here is how the Softness and Pressure Relief questions look ... (Read full comment) |
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The bed was very hard and they wouldn't allow us to retur...
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Great news! Thanks for sharing! (Read full comment) |
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Get this out of my house!
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So sorry to hear about your troubles Linda. What kind of latex mattress did you end up buying? We'll be interested to hear how you ... (Read full comment) |
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Get this out of my house!
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Sounds great Linda. We agree that latex is a fantastic mattress material for many people. Looking forward to hearing how it works out for you. (Read full comment) |
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A Hammock would be better
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Oh gosh Virgil. I'm so sorry to hear that. Sadly, you have just been exposed to one of the darkest pastimes of the mattress industry ... (Read full comment) |
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A Hammock would be better
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Great news Virgil! And thanks for calling out the people who you found most helpful in getting this resolved! (Read full comment) |
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Trapped in a trench after 18 months!
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That's great news Leslie!! Thanks for letting us know! (Read full comment) |
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It is not worth the money at all don't buy this mattress .
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Great news! Thanks for updating here. (Read full comment) |
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The bed was very hard and they wouldn't allow us to retur...
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Hi Anonymous -- GoodBed doesn't change the rating of any consumer-submitted reviews. Only the original reviewer can do that. (Read full comment) |
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"welcome bed"
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Thanks Bonnie for taking the time to share your experience, both with your new mattress and with using GoodBed to research your purchase! I'm really ... (Read full comment) |
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2200 Ruined by mattress cover
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Hi ko -- I just wanted to check in to see if there is any update on this from your end. The company has contacted ... (Read full comment) |
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Airsprung Birghton lousy mattress
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Hi there -- Yes, you are correct that Airsprung is still available in the UK, but I'm afraid we aren't currently set up to provide ... (Read full comment) |
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2200 Ruined by mattress cover
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Hi there -- Thanks for your comment. Can you please clarify why this review gives you the impression that this is a "fake" review site? ... (Read full comment) |
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2200 Ruined by mattress cover
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+KO, thanks for your added clarification here! (Read full comment) |
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Dont review till you havehad it a year!!!!!
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Hi Allan -- Thank you very much for sharing your experience with this product. We completely agree that it's extremely important to hear from people ... (Read full comment) |
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Thanks for catching this. This rating will be removed. (Read full comment) |
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Never order, they will never deliver
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Hi Kim -- Thanks for sharing your experience here. Can you please clarify whether you really meant that you ordered it in Jan 2017 (more ... (Read full comment) |
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Every pressure point hurts.
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Hi Diane -- Thanks for sharing your feedback on this product. Just to let you know, the warranty is extended by the manufacturer (Mlily) not ... (Read full comment) |
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Leans to side
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Hi there -- To answer the question asked by the most recent commenter, the original poster here was reviewing a Technogel mattress. Separately, another person ... (Read full comment) |
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"Nest-ie Is My New Best-ie" Nest Alexander Hybrid Mattress
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Hi Thea -- Thanks for your kind words! I'm very glad that GoodBed was helpful to you in making your purchase, and the Alexander Hybrid ... (Read full comment) |
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Luciana firm. Good bed. Just got too firm for me as I aged.
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Hi Craig -- Thanks for sharing your experience, and for your very thoughtful evaluation. Your recognition of how your personal needs and preferences have changed ... (Read full comment) |
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Best Mattress Ever
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Hi Shelly -- I'm so glad to hear that you're enjoying this mattress! Thanks so much for coming back to share your feedback on it! (Read full comment) |
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Heavenly
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Hi Kathleen! Thanks for sharing your experience here -- that's quite an endorsement! You were really *in* a Select Comfort informercial on TV before getting ... (Read full comment) |
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Don't waste your money on this one
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This review is being removed at the request of the original poster. (Read full comment) |
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Spindle seemed like the best option for me
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Great, thanks so much for coming back here to let us know Jeanette! I'm very glad our reviews were helpful for you, and that you ... (Read full comment) |
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bedbugs
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Hi Anonymous -- Thanks for your comment. I can certainly appreciate your frustration with receiving a review like this. It's good to see that you ... (Read full comment) |
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Worst mattress I ever owned
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Hi there — Thanks for your comment. I’m very sorry to hear that the Saatva Firm isn’t working out for you. Just in case you ... (Read full comment) |
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WARNING has files Chapter 7 Bankruptcy
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Yikes, I'm so sorry to hear about this experience Craig. Thank you very much for alerting us -- and other GoodBed readers -- to this. ... (Read full comment) |
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Mattress is undersized, Customer support is discontinued
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Hi Dave -- Wow, I'm very sorry to hear about the size issue here. We didn't experience any size issues with the model we tested. ... (Read full comment) |
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Mattress is undersized, Customer support is discontinued
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Hi Dave -- Thanks for the update. Just to clarify, my intent was not to try to convince you to take a specific action, but ... (Read full comment) |
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Mattress is undersized, Customer support is discontinued
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Hi Dave -- Thanks for your updates here, and sorry again for the awful experience you've been having. FWIW, there is another even more likely ... (Read full comment) |
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High quality option that will last
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Thanks for sharing your experience here Paul! So glad to hear you've been happy with this mattress. (Read full comment) |
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Mattress was warranted for life. I told them I had my ow...
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Hi Yvonne -- Thanks for sharing your experience here. I would recommend checking the text of your warranty itself to see what it says. In ... (Read full comment) |
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Great mattress!
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In answer to the most recent commenter's question, the person who posted this review has the Bristol model. (Read full comment) |
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Worst furniture stores. I'm not pleased w/ the purchases
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Hi Pat -- Thanks for your review. Re: your report of a prior review being deleted, that is very strange. I just checked our database ... (Read full comment) |
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Supportive, But Too Firm...& Greenwashing
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Hi Valerie -- Thanks so much for this very thoughtful and well-informed critique. You've actually raised some points here that I'm not even able to ... (Read full comment) |
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Online ordering was easy. So far, follow-up has been goo...
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Our pleasure Barb! I'm so glad our site was helpful for you, and that you've had a good experience with Amerisleep so far -- thanks ... (Read full comment) |
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Great Service!
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Hi Meng -- I'm glad to hear you had such a good experience with Mattress World, and that you've been pleased with the mattress you ... (Read full comment) |
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Very nice but do not have my mattress yet
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Hi Mary, Denver Mattress is always super responsive, but I still recommend you direct your time sensitive question directly to them by giving them a ... (Read full comment) |
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A Nightmare instead of Sweet Dreams
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Hi Sharon -- I'm so sorry to hear about your experience here. The good news, if you can call it that, is that if you ... (Read full comment) |
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Chemical Smell
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Hi there -- Sharon offers some great advice here. If your mattress has a visible sag of 1.5", that sounds like a warranty defect issue. ... (Read full comment) |
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Chemical Smell
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Thanks for sharing those added details Sharon! I'm very glad to hear it's all worked out well, and that their customer service was so responsive ... (Read full comment) |
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Do not recommend!
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For any others who may come across this thread in the future, this is an example of what good responsive customer service from a mattress ... (Read full comment) |
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Lasted 3 years, At 4 years unusable and no warranty help
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Nest Bedding Alexander Signature Series Alexander Signature Medium |
Sorry to jump in here but this is quite interesting to know that Nest also offers a weighted test in evaluating warranty claims. I have ... (Read full comment) |
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Do I buy another mattress after 15 years?!?
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Hi Jeff -- Thanks for sharing your experience here. Always great to hear from someone who loves their mattress! It sounds like you are still ... (Read full comment) |
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Do I buy another mattress after 15 years?!?
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Hi Jeff -- Sorry my phrasing was ambiguous. My recommendation is to stick with your current mattress (and not think about replacing it) as long ... (Read full comment) |
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