GoodBed Help

Restonic

Posted: January 20, 2020

Restonic ComfortCare

Posted: January 7, 2019

Everyone loves this mattress
Posted: August 20, 2010

Sealy Posturepedic

Kelly M's review is for the Harbor House Ultra Plush model. (Read full comment)

too plush causes shoulder pain
Posted: August 25, 2010

Beautyrest Beautyrest Heavenly Bed Plush Firm

Thanks for your review. Just to clarify a statement you made, Sealy has not filed for Chapter 11 any time in the past 5 years ... (Read full comment)

Heavenly bed is heavenly
Posted: September 2, 2010

Beautyrest Beautyrest Heavenly Bed Plush Firm

Thanks for your question. To clarify the reason for this, the Westin Heavenly Bed is a Simmons Beautyrest mattress that is used in and sold ... (Read full comment)

How this Company Ripped Me Off!
Posted: June 14, 2012

Serta Trump Home Intricate Firm

Hi Desiree, we apologize for the tone used by the previous commenter. To provide some clarification, we'd like to explain that there is actually a ... (Read full comment)

Pathetic icomfort Prodigy mattress
Posted: July 2, 2012

Serta iComfort Prodigy Plush

We would like to briefly address the recent comment from "Anonymous" relating to the helpfulness rating of this review. GoodBed is a completely independent review ... (Read full comment)

Not for women over 50+ !!!!!!
Posted: August 8, 2012

Serta iComfort Savant Plush

Hi Lisa -- We'd like to interject briefly here to address the accusation that the previous comment was submitted by someone other than a genuine ... (Read full comment)

Worst Bed ever
Posted: August 12, 2012

Serta iComfort

Excellent -- we are so pleased you were able to find a mattress that makes you happy! Would you please be sure to update your ... (Read full comment)

Airsprung Birghton lousy mattress
Posted: September 1, 2012

International Bedding Airsprung

Hi Susy, we are very sorry to hear about the experience you've had with this mattress. To address one of your questions, it is indeed ... (Read full comment)

Really Hate It
Posted: September 1, 2012

International Bedding

Hello -- Just to address your question here, it is indeed true that International Bedding (the company that previously made and distributed beds under the ... (Read full comment)

Sleeping like a baby!
Posted: September 27, 2012

Restonic

Hi Lynda, in case you had been confused about our rating system, 5-stars is intended to mean "Excellent" and 1-star is intended to mean "Poor." ... (Read full comment)

Firm but conforms
Posted: September 27, 2012

Serta iComfort

Hi Karen, that's great to hear! FYI, you can update your review anytime by finding it listed at the bottom of your "Account" page: http://www.goodbed.com/account/view-profile/ (Read full comment)

The single most horrible mattress ever made.
Posted: October 2, 2012

Serta Vera Wang

Hi Katharine -- We moderate the site very closely for quality purposes. As such, any posts that do not meet our content guidelines, such as ... (Read full comment)

The single most horrible mattress ever made.
Posted: October 2, 2012

Serta Vera Wang

We understand, and are very sorry to hear that. We sincerely hope your situation improves :) If so, please be sure to keep us posted! ... (Read full comment)

The single most horrible mattress ever made.
Posted: October 2, 2012

Serta Vera Wang

OK, and thanks for your understanding :) (Read full comment)

Waking up with sore backs
Posted: October 17, 2012

Serta iComfort

Hi KL, that's great to hear! FYI, you can update your review anytime so that other mattress shoppers can benefit from your experience as well. ... (Read full comment)

Making my bed perfect
Posted: October 23, 2012

Pure Talalay Bliss

Hi Kelsey, that's great to hear! FYI, you can update your actual review and the star ratings anytime by finding it listed at the bottom ... (Read full comment)

Steer clear of Englander
Posted: November 19, 2012

Englander

Hi Loretta, that's great to hear! Would be great help to other mattress shoppers if you could update the actual review and the star ratings. ... (Read full comment)

Hard in cold climates
Posted: February 21, 2013

REM Sleep

Hi Lauri, that's great to hear! If you could spare a couple minutes, would be great help to other mattress shoppers if you could update ... (Read full comment)

Very nice for 2 years
Posted: May 22, 2013

Beautyrest Beautyrest Amorina Visco Plush

Hello -- The name of the mattress that Daniel was reviewing is in the upper right corner of the page: Simmons Beautyrest Classic Amorina Visco ... (Read full comment)

Most costly mistake ever
Posted: June 22, 2013

Kluft

Hi Roberta! Here are the steps to update your review: 1) Log in (if you aren't already), 2) Click the "My Account" link in the ... (Read full comment)

Horrible Mattress
Posted: September 10, 2013

Nature's Rest Sunrise Firm

Hello -- Thanks for your comment. I think what you're referring to is that Nature's Rest was acquired by Spring Air in 2009, and that ... (Read full comment)

Regrets
Posted: October 30, 2013

Pure Talalay Bliss Ultimate Nature

Hi Gary -- In fairness to the parties involved, we wanted to let you know that your review was unduly delayed in our moderation queue, ... (Read full comment)

Excellent bed
Posted: November 29, 2013

Serta Perfect Sleeper

Hello -- The full name of the mattress reviewed here is the Serta Perfect Sleeper Platinum Crest. (Read full comment)

Signature Helps MS Sufferer When Warranty is Honored
Posted: March 18, 2014

International Bedding Dr Breus Bed (IBC)

Hello -- If you bought your IBC mattress within the past two years, you may be in luck, as it was probably made by King ... (Read full comment)

Comfortable, but with concerns
Posted: April 1, 2014

Pure Talalay Bliss

Thanks for your comment Matt. I am confused by one thing though in reading it though, so perhaps you can clarify. In your last sentence ... (Read full comment)

Worlds WORST Bed Ever
Posted: April 4, 2014

Serta iComfort Savant Plush

Great to hear! Thanks for coming back to share this. Perhaps you want to update the actual review and the star ratings as well? Here's ... (Read full comment)

Horrible experience do not purchase this mattress
Posted: September 2, 2014

Symbol

Hi Marie, have you tried contacting the retailer where you purchased the mattress? Perhaps they'd be able to help you in some way. (Read full comment)

Horrible experience do not purchase this mattress
Posted: September 2, 2014

Symbol

Umm...we are neither the company that made this mattress nor the one that sold it to you. We are simply the people that are trying ... (Read full comment)

Horrible experience do not purchase this mattress
Posted: September 3, 2014

Symbol

Hi Marie, Symbol didn't ask us to intervene here. This is our site and I initially asked you a question because I thought perhaps I ... (Read full comment)

Customer Service Let-down
Posted: January 8, 2015

Serta Perfect Sleeper

Hello -- Yes, all Serta iSeries models have a 120-day in-home trial period, which it sounds like you would still be covered by. You should ... (Read full comment)

The BEST Luxury Mattress At Any Price
Posted: February 17, 2015

Saatva 14.5" Luxury Firm

Just to clarify, this mattress, can be "turned" (ie, rotated), but is not intended to be flipped. The bottom is not a sleeping surface. (Read full comment)

Finally.. pain free
Posted: June 2, 2015

Pure Talalay Bliss Ultimate Pamper

The model name that was entered was the LatexBliss "Natural", which is actually the name of a product line. However, Bliss also has a model ... (Read full comment)

Finally.. pain free
Posted: June 2, 2015

Pure Talalay Bliss Ultimate Pamper

Thanks for clarifying Kathryn! We've updated this review to reflect that it's for the Pamper model. (Read full comment)

Price Reasonable but Support and Comfort Lacking
Posted: July 22, 2015

Sealy Posturepedic Linen Sand

Hi Leas -- Was Rooms to Go able to help you out with this at all? (Read full comment)

Buyer Beware only thing worse than mattress is warranty
Posted: August 6, 2015

Beautyrest Beautyrest

To answer the question of the most recent commenter, the mattress being reviewed by the original poster was a Beautyrest Black Helena Pillowtop. (Read full comment)

Weight issue
Posted: September 16, 2015

Spring Air Back Supporter Natalie Ultra Firm

Roughly 250-300 pounds, according to the info submitted with this review. (Read full comment)

Sags over time
Posted: February 10, 2016

Kingsdown Sleeping Beauty Advantage Pillow Top

Hi Paul -- Not to worry. We have made the correction on our end so it's now reflected properly. Thank you again for sharing your ... (Read full comment)

Dip so bad, hubby had to smell my feet
Posted: March 7, 2016

Bowles

Hello -- It appears that this reviewer may have used an alias as her first name here, but based on the email address we have ... (Read full comment)

Hole in Mattress
Posted: August 17, 2016

Pure Talalay Bliss Ultimate Beautiful

Great! Rather than take reviews down, which doesn't allow other mattress shoppers to benefit from your experience, we provide the ability to update your review. ... (Read full comment)

Quality Mattress at a Fair Price
Posted: October 12, 2016

Nest Bedding Love Bed Love Bed Medium

Hi Beth -- Thanks for clarifying that. Your review has now been updated accordingly. FYI, here is how the Softness and Pressure Relief questions look ... (Read full comment)

The bed was very hard and they wouldn't allow us to retur...
Posted: December 16, 2016

Texas Bed Company in Beaumont, TX

Great news! Thanks for sharing! (Read full comment)

Get this out of my house!
Posted: December 22, 2016

Beautyrest Beautyrest Jillian Plush

So sorry to hear about your troubles Linda. What kind of latex mattress did you end up buying? We'll be interested to hear how you ... (Read full comment)

Get this out of my house!
Posted: December 22, 2016

Beautyrest Beautyrest Jillian Plush

Sounds great Linda. We agree that latex is a fantastic mattress material for many people. Looking forward to hearing how it works out for you. (Read full comment)

A Hammock would be better
Posted: January 19, 2017

Badcock Legends Legends Aloe Eurotop

Oh gosh Virgil. I'm so sorry to hear that. Sadly, you have just been exposed to one of the darkest pastimes of the mattress industry ... (Read full comment)

A Hammock would be better
Posted: January 30, 2017

Badcock Legends Legends Aloe Eurotop

Great news Virgil! And thanks for calling out the people who you found most helpful in getting this resolved! (Read full comment)

Trapped in a trench after 18 months!
Posted: February 14, 2017

Design Within Reach Sonno

That's great news Leslie!! Thanks for letting us know! (Read full comment)

It is not worth the money at all don't buy this mattress .
Posted: February 20, 2017

Paramount

Great news! Thanks for updating here. (Read full comment)

The bed was very hard and they wouldn't allow us to retur...
Posted: June 20, 2017

Texas Bed Company in Beaumont, TX

Hi Anonymous -- GoodBed doesn't change the rating of any consumer-submitted reviews. Only the original reviewer can do that. (Read full comment)

"welcome bed"
Posted: October 17, 2017

TEMPUR-Pedic TEMPUR-Cloud Supreme Breeze

Thanks Bonnie for taking the time to share your experience, both with your new mattress and with using GoodBed to research your purchase! I'm really ... (Read full comment)

2200 Ruined by mattress cover
Posted: October 23, 2017

Sleeping Organic

Hi ko -- I just wanted to check in to see if there is any update on this from your end. The company has contacted ... (Read full comment)

Airsprung Birghton lousy mattress
Posted: November 2, 2017

International Bedding Airsprung

Hi there -- Yes, you are correct that Airsprung is still available in the UK, but I'm afraid we aren't currently set up to provide ... (Read full comment)

2200 Ruined by mattress cover
Posted: January 19, 2018

Sleeping Organic

Hi there -- Thanks for your comment. Can you please clarify why this review gives you the impression that this is a "fake" review site? ... (Read full comment)

2200 Ruined by mattress cover
Posted: January 19, 2018

Sleeping Organic

+KO, thanks for your added clarification here! (Read full comment)

Dont review till you havehad it a year!!!!!
Posted: February 13, 2018

Eve Sleep Eve

Hi Allan -- Thank you very much for sharing your experience with this product. We completely agree that it's extremely important to hear from people ... (Read full comment)

Posted: February 20, 2018

Puffy

Thanks for catching this. This rating will be removed. (Read full comment)

Never order, they will never deliver
Posted: February 20, 2018

Nectar Nectar

Hi Kim -- Thanks for sharing your experience here. Can you please clarify whether you really meant that you ordered it in Jan 2017 (more ... (Read full comment)

Every pressure point hurts.
Posted: March 1, 2018

MLILY Harmony

Hi Diane -- Thanks for sharing your feedback on this product. Just to let you know, the warranty is extended by the manufacturer (Mlily) not ... (Read full comment)

Leans to side
Posted: April 23, 2018

Technogel Armonia

Hi there -- To answer the question asked by the most recent commenter, the original poster here was reviewing a Technogel mattress. Separately, another person ... (Read full comment)

"Nest-ie Is My New Best-ie" Nest Alexander Hybrid Mattress
Posted: April 30, 2018

Nest Bedding Alexander Hybrid

Hi Thea -- Thanks for your kind words! I'm very glad that GoodBed was helpful to you in making your purchase, and the Alexander Hybrid ... (Read full comment)

Luciana firm. Good bed. Just got too firm for me as I aged.
Posted: May 17, 2018

Sealy Posturepedic Luciana

Hi Craig -- Thanks for sharing your experience, and for your very thoughtful evaluation. Your recognition of how your personal needs and preferences have changed ... (Read full comment)

Best Mattress Ever
Posted: May 21, 2018

NewSleep Jerome

Hi Shelly -- I'm so glad to hear that you're enjoying this mattress! Thanks so much for coming back to share your feedback on it! (Read full comment)

Heavenly
Posted: July 20, 2018

Englander Ironman (Englander)

Hi Kathleen! Thanks for sharing your experience here -- that's quite an endorsement! You were really *in* a Select Comfort informercial on TV before getting ... (Read full comment)

Don't waste your money on this one
Posted: July 27, 2018

Christeli

This review is being removed at the request of the original poster. (Read full comment)

Spindle seemed like the best option for me
Posted: February 12, 2019

Spindle Mattress

Great, thanks so much for coming back here to let us know Jeanette! I'm very glad our reviews were helpful for you, and that you ... (Read full comment)

bedbugs
Posted: July 21, 2019

Nelson's Furniture in Kearney, NE

Hi Anonymous -- Thanks for your comment. I can certainly appreciate your frustration with receiving a review like this. It's good to see that you ... (Read full comment)

Worst mattress I ever owned
Posted: December 8, 2019

Saatva 14.5" Firm

Hi there — Thanks for your comment. I’m very sorry to hear that the Saatva Firm isn’t working out for you. Just in case you ... (Read full comment)

WARNING has files Chapter 7 Bankruptcy
Posted: December 11, 2019

Mattress 1 One in Katy, TX

Yikes, I'm so sorry to hear about this experience Craig. Thank you very much for alerting us -- and other GoodBed readers -- to this. ... (Read full comment)