Mattress was warranted for life. I told them I had my ow...

Mattress was warranted for life. I told them I had my own box spring they said that would be fine. It is a sprout latex mattress and has sunk 2 inches in a bowl in the middle. Purchased at healthy bedroom in Edmonton. Now they say the warranty is void because I did not buy the right box spring. My box spring is in good shape and flat. Am not happy and will have to by a new mattress but will not be a sprout mattress.

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Cons:
  • Surface Integrity
  • Warranty Claims
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Ratings from this Sleeper

Back Support

User rated this bed:
Fair Back Support

Pressure Relief

User rated this bed:
Good Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Good "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$2,900 (Queen) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Just right