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Bottom Line What's this brand like?

Most Common Praise
What do owners of this brand love most?

Overall Comfort

Feels very comfortable.

Most Common Complaints
What makes an owner of this brand unhappy?

There aren't enough complaints about this brand to provide a meaningful summary thus far.

Models Christeli

Reviews Christeli

Christeli mattresses are recommended by 53% of owners on GoodBed (based on 15 ratings + 8 reviews).

Do you have something to say about your Christeli mattress? Write a Review!

Recent Praise Christeli

  • Comfort: Just right
  • Support: Good
  • Durability: Don't know
  • Pressure relief: Occasionally
  • Temperature: Just right
Pros:

Overall Comfort
Customer Service
Issue Resolution

Overall Comfort
Customer Service
Issue Resolution

Cons:

Return Policy

Return Policy

  • Purchased 1-3 months ago

I purchased the Tiffany Queen mattress and the adjustable Ergo 3 bed from Christeli in in July because I have serious degenerative Disc Disease and thought this mattress would help. The mattress arrived a week before the bed. Overall, I am very happy with the adjustable bed, although I do think the massage feature is non existent. It makes noise and there is vibration but I wouldn't call it a massage. No matter, that was not a factor in my buying it. At first the mattress seemed too soft and I was achy after sleeping in it. I called Customer Service and was told that I should reverse the mattress. Since the mattress is in 2 parts, I assumed she meant the top part. That did not help. I decided to return the mattress but discovered the return policy was for 1 month after the mattress arrived, not when the bed arrived, so I could not return it, The rep told me to reverse the bottom part of the mattress and to return the top to its original position. I did that and voila! The mattress is just right and now I love sleeping on it. I also had an issue with the bottom sheet not staying on but I was told to use deep pocket sheets and that issue was also resolved. A few days ago I got a call from Vincent, who was concerned that I was not happy with the mattress. He was extremely helpful and I must say I am, happily, shocked by the consideration this company has given me. All in all, I would recommend this mattress and most certainly this company. I am pleased that I bought a product which is made in America and that it did not disappoint.


    Pros:

    Pressure Relief
    Price

    Pressure Relief
    Price

    Cons:

    None

    None

    • Purchased in Nov 2012

    Fell in love with national brand "cloud" but their prices are total robbery.
    On line search- Luxe-Pedic came up.Seemed to be the same so I ordered it. My kids gave me hell for ordering a bed on line. When they helped me set it up-they wanted to steal it and the pillows!
    I have hip problems that make it difficult to get out of bed in the morning-well no more! No pressure points on hips and shoulders: no more soreness from springs that no matter what always hurt-even with a pillow topper!
    I love it. and all I can say is Thank-you! And for making it affordable!


      Pros:

      Overall Comfort
      Delivery Speed
      Initial Support
      Temperature Control
      Overall Value

      Overall Comfort
      Delivery Speed
      Initial Support

      Cons:

      Maneuverability

      Maneuverability

      • Purchased in May 2012

      Probably the best investment I have made this year. I had a traditional boxspring and woke up every morning sore and stiff. One night in the luxepedic and my back felt a million times better!! Fast delivery! Extremely comfortable and the memory foam does not get hot at all. I've had the best nights sleep ever since!


        Pros:

        Overall Comfort
        Price
        Shopping Efficiency
        Overall Support

        Overall Comfort
        Price
        Shopping Efficiency

        Cons:

        None

        None

        • Purchased in Jun 2012

        Purchased a queen sized 14" Wellington mattress, trying to find a cheaper alternative to the Temper-Pedic brand but without sacrificing quality or craftsmanship. I believe this is the answer. I have slept wonderfully on this mattress and it provides great support from head to toe. Very pleased with my purchase and would certainly do it again.


          Pros:

          Localness
          Conforming
          Customer Service
          Delivery Speed
          Price
          Shopping Efficiency
          Warranty Terms

          Localness
          Conforming
          Customer Service

          Cons:

          None

          None

          • Purchased in May 2012

          The mattress contours to your body giving total support for a great nights sleep.
          Its also very cool & comfortable to sleep on.
          You will not be disappointed. They blow away all the competition hands down. As far as I am concerned it feels better than the Tempur-Pedic Cloud Luxe and it costs $3000.00 less, they also give you 90 nights to try it out and if you’re not happy you can return it, and if you keep it you have a 25 year warranty! You can’t lose!


            Pros:

            Conforming
            Motion Isolation
            Overall Support

            Conforming
            Motion Isolation
            Overall Support

            Cons:

            None

            None

            • Purchased in May 2012

            Just after a few nights of sleeping on the Geneva Mattress both my husband and I have had a better nights sleep. My husband is able to get up out of bed quicker and without the severe pain in his lower back. I am able to rest through the night without being disturb when my husband turns over. I think it has helped his snoring some.


              Pros:

              Overall Comfort
              Delivery Speed
              Motion Isolation
              Overall Support

              Overall Comfort
              Delivery Speed
              Motion Isolation

              Cons:

              None

              None

              • Purchased in Apr 2012

              Not sure how to start, BUT, about 2-3 weeks ago we ordered a king sized Luxe and waited. Once it arrived we tore into the boxes, set up the huge soft bed, and I, being an eternal kid, got a nice head start and jumped into the bed hoping to do a great "box spring" styled 'knee-bounce' into the air full of joy. Uh, that doesnt happen with these mattresses. Instead, I jumped into the air, hit the bed... with my knees and sank into seriously amazing comfort. To make matters even more funny, Julee Schinty was sitting in the bed and barely moved as a result of my leap. MEANING the bed is so cool that even though I landed in it with my knees and full weight and momentum, the portion of the bed where she was sitting barely moved. We have enjoyed some pretty nice nights of sleep (never thought I'd say this about a dang BED) but its true. Most mornings one of us has to wake up by 5:30am or earlier while the other (me) gets to sleep. Well in the past, her waking up caused the bed to move just enough to stir me from sleep. NOT ANYMORE!! THANK YOU LUXE-PEDIC.. also, I wont dwell on this for much longer but for the past 3-5 years I've had a strange lower back issue that seemed to be -in my opinion- due to the bed I was sleepin in. NOT ANYMORE!! I can leap out of bed again..well, roll out with pleasure is more like it but instead of a warm up of 5 minutes before I'm feeling ready for the world..now I'm ready immediately - which might not be what the world wanted!!! Nice product, cool price!

              Recent Complaints Christeli

                Pros:

                None

                None

                Cons:

                Return Policy
                Overall Support

                Return Policy
                Overall Support

                • Purchased in Jun 2012

                DO NOT BUY this. It is not at all like a foam mattress , I wake up with a sore back every day. Feels like a regular bed. If you want to return it you have to wrap it in plastic, find a box to fit the mattress and box spring separately, send it back then wait to see if they approve of the condition of the mattress. HORRIBLE mattress. DO NOT BUY. I hate this thing. I want a decent foam mattress. I have always liked them but hated this one from day ONE!!! I sink at my middle and my feet stick up. The very thing I avoid in regular mattresses!!!

                Q&A Christeli

                See questions from other mattress shoppers

                Answered by Christeli (2)


                Related Questions (2)

                Features Christeli

                Overview:

                Mattress Components:

                Details:

                Support Core:
                Foam
                Overall Build:
                • Ultra-Luxury Features: Dual-sided comfort. One side is slightly softer, the other slight firmer.

                Available Options:

                Surface Type:
                Box Top
                Comfort Level:
                None

                Note: The product line specifications above were derived from the active Christeli models listed on GoodBed. As a result, these details may not be comprehensive and may not apply to all Christeli models. If you are seeking specifications for a particular Christeli mattress, please search for that mattress by name on GoodBed, or check with your local Christeli dealer.

                About this Manufacturer Christeli

                Status:
                Active

                Details

                Support Core:
                Foam
                Price Range:
                Lower-Mid ($500-$1,000)

                Contact

                Phone:
                (800) 833-0605 (US Toll-Free)
                Web:
                Christeli website

                Company

                Located:
                Greenville, SC

                Additional Information Christeli

                Description:

                Christeli is a mattress manufacturer that is based in Greenville, SC the United States.

                Editor's Note(s):

                • Christeli is affiliated with Park Place Corporation, a mattress manufacturer based in Greenville, SC. Christeli was previously known as Luxe-Pedic.

                Corrections:

                Have an update or correction to our information about Christeli? If so, please take a moment to suggest an edit.

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