2200 Ruined by mattress cover

The idea of picking ea side was great. My wife firmer layered, me softer, but this was all for naught as the cover/encloser to keep the bed together (8 pieces, four ea side) takes the cloud-like feeling of sleeping on latex and turns it to sleeping on a trampoline. The cover should be thin and stretch, much like the temporpedic cover that this bed replaced, so you can actually feel the latex...this cover they send is too thick and feels like burlap. So I have to figure a way to replace it or live with it, but I'm already trying to figure out an idea. They should know better. THey also changed specials and although they gave me an additional 100 off, they also should have given me pillows as coupon puts them back for free.

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  • Firm Comfort
  • Pressure Relief
  • Overall Value
  • Warranty Claims
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Ratings from this Sleeper

Back Support

User rated this bed:
Good Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Memory Foam

Stays "Cool"

User rated this bed:
Fair "Coolness"


User rated this bed:
Poor Value
Price paid (approximate):
$2,200 (Queen) Size

Warranty Service

User rated this bed:
Poor Warranty Service

Softness Level

User rated this bed:
Much too hard