Making my bed perfect

I did a lot of shopping around for a topper. I had gotten a memory foam and it was too hot, so decided to take the plunge and get a nice latex topper. We shopped locally so we could see and feel the topper. It had to make our hard bed feel more plush and comfortable and not loose much in the size. (the memory foam one was 58x68 on our queen bed we lost some space and really didn't like the space we lost) After shopping around we decided to get the Pure LatexBliss 2" Talalay mattress topper. I checked in the store we order it from, the tag states 59"x79" just one inch shy of the bed size we decided we could live with that. We then waited for our order to come in. Got it and where so excited. When we put it on the bed and it just looked small... I gave it a day figuring that maybe it just needed time to expand... then I measured it and it was 57"x79". Very disappointing. It's not a cheap topper by any means and should be the size it says it is! I contacted the store I got it from and Pure LatexBliss directly talked to them and they said to have the store send in pictures. The store I got it from told me they had a very hard time getting a hold of them and that they where told the email system there is down. I was told that the topper is within tolerances after a conversation with Michelle from Pure LatexBliss where I was told that if the tag said 59" that it should be that. Guess I am getting the runaround. The topper is very comfortable and helps a lot with my bed that is too firm, however it's also not the size it says it is. Maybe this is their way of cutting costs and hoping the consumer doesn't care or notice. Had this item been 59"x79" as the tag states it is I would have given this item a 5 star ranking

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Pros:
  • Product Quality
  • Soft Comfort
User also said: Very comfortable & Plush, Quality Cover
Cons:
  • Issue Resolution
User also said: had to talk to customer service about the size and they took care of the problemr!
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Ratings from this Sleeper

Back Support

User rated this bed:
Fair Back Support

Pressure Relief

User rated this bed:
Not Rated

Sleep Quality

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Not Rated

Stays "Cool"

User rated this bed:
Not Rated

Value

User rated this bed:
Excellent Value

Warranty Service

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Not Rated

Softness Level

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N/A
Not Rated