Not worth the $$

Initially the mattress provided me with the comfort and firmness that I wanted but within 18 months that quickly deteriorated. I contacted customer service and they immediately sent a technician over to my house to evaluate the mattress. After the technician's evaluation I was awarded a full in store credit for the original cost of the mattress. I wish it was a cash refund (very skeptical about their mattresses) but something is better than nothing. I definitely would not recommend Ethan Allen for mattresses.

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Pros:
  • Overall Comfort
  • Customer Service
  • Firm Comfort
  • Issue Resolution
  • Return Policy
  • Warranty Claims
  • Warranty Terms
Cons:
  • Center Support
  • Overall Durability
  • Edge Support
  • Firm Support
  • Initial Support
  • Long-Term Comfort
  • Long-Term Support
  • Product Quality
  • Overall Support
  • Surface Integrity
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Good Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep

Stays "Cool"

User rated this bed:
Don't know Not Rated

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
N/A
Not Rated