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Macy's

77
Shopper Rating
28 ratings + 10 reviews
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Nearby Stores Macy's


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Available Products Macy's

Macy's carries the following product. Select a brand below to view the model carried by this retailer:

  • 84/100
  • 89/100
  • 88/100
  • 91/100
  • 88/100
  • 86/100
  • 76/100
  • 90/100
  • 91/100
  • 87/100
  • 74/100
  • 82/100
  • 87/100
  • 83/100
  • 81/100
  • 77/100
  • 88/100
  • 78/100
  • 86/100
  • 82/100
  • 76/100
  • 78/100
  • 88/100
  • 69/100
  • 77/100

Popular Models Carried by Macy's

Expand all model details  

    • Plushness
      medium softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Foam
      Memory Foam
    • Plushness
      only a bit of softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Foam
      Memory Foam
  • Lowest Price

    2,799
    (Queen Mattress)
    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Foam
      Innerspring
      Memory Foam
      Pocketed Coils
    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Foam
      Memory Foam
  • Lowest Price

    2,599
    (Queen Mattress)
    • Plushness
      little to no softness
    • Sleeper Type
      stomach sleepers
    • Features
      Foam
      Memory Foam
  • Lowest Price

    1,999
    (Queen Mattress)
    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Foam
      Innerspring
      Memory Foam
      Pocketed Coils
  • Lowest Price

    2,599
    (Queen Mattress)
    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Memory Foam
  • Lowest Price

    2,659
    (Queen Mattress)
    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Foam
      Memory Foam
    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Foam
      Gel
      Gel Foam
      Innerspring
      Pocketed Coils
    • Plushness
      maximum softness
    • Sleeper Type
      side sleepers
    • Features
      Foam
      Memory Foam

Stores Macy's

Store Name City State Reviews
Macy's Milford CT 1.0
(1 rating + 1 review)
Macy's Trumbull CT 0
Macy's Danbury CT 0
Macy's Stamford CT 0
Macy's Lake Grove NY 0
Macy's Lake Grove NY 0
Macy's Waterbury CT 0
Macy's Commack NY 0
Macy's Huntington Station NY 0
Macy's White Plains NY 0

See all Macy's stores →

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Reviews Macy's

Macy's is recommended by 32% of mattress shoppers on GoodBed (based on 28 ratings + 10 reviews).

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Review Summary Macy's

Shopper Rating What's this?

77

Want to read what Macy's shoppers are saying in their own words?

See all 10 Macy's reviews »

Most Recent Reviews Macy's

  • Selection: Good
  • Expertise: Good
  • Service: Fair
Pros:
Product Selection
Cons:
Communication
Customer Service


  • Selection: Good
  • Expertise: Poor
  • Service: Poor
Pros:
None
Cons:
Customer Service
Delivery Service


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Cons:
None


    Pros:
    None
    Cons:
    None


    • Service: Very poor
    Pros:
    None
    Cons:
    Product Information
    Transparency
    Warranty Claims


    • Prices:
    Pros:
    None
    Cons:
    Customer Service
    Professionalism
    Return Policy


    • Prices:
    Pros:
    Promotions
    Cons:
    Sales Pressure
    Warranty Claims


    • Selection: Fair
    • Expertise: Very poor
    • Service: Very poor
    Pros:
    Location Convenience
    Cons:
    Customer Service
    • Purchased in Oct 2011 at Macy's 


    • Selection: Very poor
    • Expertise: Very poor
    • Service: Very poor
    Pros:
    Sales Pressure
    Cons:
    Delivery Service
    Delivery Speed
    Professionalism


    • Selection: Poor
    • Expertise: Poor
    • Service: Poor
    Pros:
    Price
    Cons:
    Expertise

    See all Macy's reviews →

    About this Retailer Macy's

    Status:
    Open (edit this)

    Store Policies

    Delivery Policy:
    • Policy: Delivery available - Free with qualifying mattress purchase of $789 or more
    • Set-up: Set-up provided free with delivery
    • Removal: Removal of old mattress provided with delivery - Extra fee applies (+$20)
    • Timing: Up to 6 business days
    • Notes: None
    Return Policy:
    • Policy: Comfort Guarantee -- Mattresses can be exchanged for up to 60 days
    • Fees: A pick up fee of $85 and a 15% usage fee will apply + original delivery fee will not be refunded.
    • Notes: Re-selection must be scheduled within 14 days. Bedding must be undamaged, unsoiled, and free of stains.
    Financing & Payments:
    • Policy: Financing available

    Company

    Store Names:
    Ladlow's Home Furnishings, Macys, Macy's
    Headquarters:
    New York, NY

    Additional Information Macy's

    Description:

    Macy's is a department store headquartered in New York, NY that carries mattresses in addition to a wide variety of other products. Macy's carries a broad selection of mattresses in its stores, including models from Aireloom, Kingsdown, Macybed, Sealy, Serta, Simmons, Stearns & Foster and TEMPUR-Pedic. Macy's has stores in over 30 states serving a number of different metropolitan areas.

    Editor's Note(s):

    • For information about the mattresses manufactured by Macy's, please visit the Macybed manufacturer page.

    Stores Located In:

    Alabama, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington

    Corrections:

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