The Stearns & Foster Estate line is recommended by 50% of owners on GoodBed (based on 118 ratings + 12 reviews).
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This is our first Stearns and Foster. We originally bought the Stearns and Foster's Chastity FIRM Euro pillowtop, and it was just too firm for us. Luckily we were able to exchange it for the "plush" model, and it is perfect. We love it! We upgraded from a queen sized bed, which was a step up as well.
We were overdue for a new bed and searched for what our ideal bed would be. Neither my husband nor I like firm beds, so we narrowed our search down to soft/plush beds. We were not impressed by Tempurpedic or other memory foam mattresses, and we were also underwhelmed by Sleep Number. We wanted a bed that did not have excessive heat buildup, and both memory foam and Sleep Number beds have an issue with that. We tested the Stearns and Foster Estate Collection and found that the Luxury Plush innerspring mattress was our best bet. The first night we had it, I slept so well that I didn't want to get out of bed the next morning! We've had it for a while now and still love it. If you like a softer bed, it's worth the extra money to go with the Stearns and Foster Estate Collection Luxury Plush! :)
We thought we loved this bed so much, that we bought another for our guest room. But it did not hold up and now it sags terribly with no support. It is too heavy for two people to turn. I hurt every night and am so unhappy.
Stearns & Foster has been the worst mattress that I have ever had. Not only is it the worst mattress, but the customer service is by far the worst in the industry. S&F does not care about their customers in the least bit. As a disabled combat veteran, I broke my back in an IED explosion. I spent the extra money thinking that I would get the most comfortable mattress, especially for all of the years of sleeping in fighting holes and rocks! I was wrong, the fighting holes are more comfortable. My fiance are both way under 200lbs, and this mattress is like sleeping in a taco. We roll into one another all night long!!! I'm only home 3 months out of the year; thus she is primarily the only one in the bed, and she does not sleep in the middle of the bed. For years we rotated the mattress (single side pillow top), and that doesnt work. We have most recently flipped the mattress to the hard side, and purchased a $400.00 memory foam topper. Nothing seams to work and S&F could care less!! I bought the mattress in late 2010/early 2011 and have been complaining ever since!!
I was so excited to purchase a S&F mattress as I have heard they are the best. Our first night on the mattress so some getting used to. If we were back sleepers it may have worked for us. It is firm and comfy laying on your back, however, we both sleep on our sides. Once we moved to our sides it was like the new mattress turned into a 20 year old mattress! It sagged, offered no support and we felt like our head was at a higher angle. It was a restless night sleep. The next night, the same thing, when we first got in, and were on our backs, felt great, but the minute we moved to our sides, it was like the bed fell in. HORRIBLE! Neither one of us could get comfortable. We tried to sleep alone, each one taking a turn to see if it was just because there was 2 of us. NOPE, SAME THING. I found myself constantly waking up to move and get comfortable. The mattress also gets very warm. It is going back!
This was an awesome bed for quite a while. In the last 6 months or so, every time I sleep on it, I wake up feeling pain in my mid-back. I have never suffered from mid-back pain, only lower-back occasionally with bad posture. My wife started suffering similarly. It doesn't sag to a measurable degree, so the "warranty" is worthless but it's impossible to sleep on.
Bought bed in 2011 at Macy's after trying another bed that didn't suit us. Macy's was good about the exchange. We paid more for the upgrade and because it was a S&F. Initially, bet felt wonderful, bithin 6 months there was a hump down the middle of the king sized $3,200+ mattress. We have endured it for 1 and 1/2 years, waiting for it to get to an inarugable 1 1/2" sink hole on each side, as I have read that getting a replacement is next to impossible. We are currently dealing with back/neck/leg pain and we are right at 1 1/2" on each side.
We learned the hard way that Stearns & Foster mattresses are made by Sealy mattress company and have fancy tops. The Inner spring support system in our mattress failed (collapsed) after 2 year anniversary of purchase date, so the pillow top and fancy covering was all useless. The warranty process worked in a way so we thank the company for not leaving us totally of luck. BUT, please read on about how the warranty went for us: it took 3 months, we had to fill out 3 separate forms ( first online, then 2 separate paper forms via US Mail), we were forced to submit high quality photos, and we were forced to have a mattress inspector come into our bedroom of our home during business hours. Then the official mattress inspector cancelled on us two times after I already took off work for the day; the constant work schedule changes drove my boss crazy. Reasons for the inspector cancellations were unbelievable; the company said it involved economics and fuel costs so they can't have drivers come out to only one house for the day; they need some minimum number of home visits per day. The second time, they called to change the schedule on us because the inspector has to do the scheduled homes in the most fuel efficient order so they needed to change our appointment at the last minute. We had to sleep on an air mattress for 3 months because mattress was so useless and REALLY hurt our backs. Getting prorated credit for our mattress at the same store we bought it ( so we could get something else) and having to pay $89 for removal of the defective mattress has not made up for the hell we experienced due to poor craftsmanship and a company's lack of quality control. I love honest helpful reviews, so I have tried to create one and waited to post this one after our experience was finally over.
Buy your bed when MOTEL 6 sells their used beds and you will get a better bed! MACY's ran off with the cash. Complete failure!
Wife and I have bought two SF mattresses in the past. Each lasted an avg of 12 years. Bought the newest (an Estate series in Luxury Plush for nearly $2.5K) in March of 2010 from The Roomstore (Grapevine, TX), which has since gone out of business. Now (only 28 months later!) the body depressions where we each lie are so broken down that we both awake in pain and unable to stand up straight for the first 10-15 minutes of every morning. We're moving into the guest room this afternoon until this mattress/foundation is relpaced with something new, one way or another. I will contact S&F today to see what they might offer, but as their warranty card specifically says no body depressions less than 1 1/2" will be covered under warranty, I have few hopes they'll stand behind their product. Will update after talking to them, but in the mean time I would STRONGLY suggest others NOT purchase one of these torture devices.
My husband and i invested over $2000 in September 2011, thinking a good night's sleep for the next 10 year's was well worth the money. For the last 10 months we've never slept worse! He and i both now suffer from back, hip and neck pain because of this horrific bed. We look forward to when our kids wake in the middle of the night so we can go sleep on their Simmons Beautyrest, which feels dramatically better and supports our bodies appropriately. We didn't feel we had a right to register our complaint because our indent didn't meet the 1 1/2" requirements...which is bogus! Bottom line is that this bed blows and I can't believe they get away with the price for this piece of junk. They make it impossible to even rectify the problem. I feel like i was totally taken by this company. Worst consumer experience ever - I will no longer shop at Macy's and i will be sure to take to the Social network about what crooks Stearns and Foster are.
We paid aproximately $2,000 for this bed. With in 3 months it was sagging. Over the past year that we've owned it it has sagged to the point that I can no longer use a pillow. I sink so deep that the mattress below my head is pillow height. We had to send in pictures of the bed with our complaint. They in turn sent someone out to measure the sink hole. Of course they say that it isn't deep enough to warrant a replacement or return of money. A 6 inch ditch isn't a real problem. But they measure without you laying in the bed. If it's a 6 inch ditch with no one laying in it, you know it's at least a foot once I lay down. This is the worst mattress I have ever had in my 56 years! I think they spend all their energy making the cover rich and luxurious, and the underlying components are crap. I plan on putting my review of this mattress on every site that will take reviews! DO NOT WASTE YOUR MONEY ON STERNS AND FOSTER!
Note: The product line specifications above were derived from the active Stearns & Foster Estate models listed on GoodBed. As a result, these details may not be comprehensive and may not apply to all Stearns & Foster Estate models. If you are seeking specifications for a particular Stearns & Foster Estate mattress, please search for that mattress by name on GoodBed, or check with your local Stearns & Foster Estate dealer.
The Estate product line is a collection of mattresses released in 2009 that is manufactured by Stearns & Foster.
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