Poor Support- Forms large impressions

Our King Size Moss Creek Pillow top mattress has been awful. It forms deep sleep impressions after 1 year and that makes you feel like you are sleeping in a valley. Unfortunately Moss Creek's warranty process hasn't been helpful in returning this mattress (no response) after 2 claim entry's online. This bed makes my wife and I feel more sore after waking up in the morning than we did the night before. Would be happy to hear from someone from Moss Creek about this.

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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep

Stays "Cool"

User rated this bed:
Excellent "Coolness"


User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Just right