Five Star Mattress

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Price Range (queen-size mattress)

Most models from this brand are priced:

  • $1k or less
  • $2k or less
  • $3k or less
  • $4k or less
  • $4k or more

Bottom Line What's this brand like?

Most Common Praise
What do owners of this brand love most?

Edge Support

Nice, firm edge.

Most Common Complaints
What makes an owner of this brand unhappy?

Overall Support

Feels saggy like a hammock, or mushy with no support. Wake up with back or neck pain.

Surface Integrity

Develops body impressions. Sleeping surface gets lumpy or uneven over time.

Models Five Star

  • 7.9/10
    (4 models)
  • No Rating
    (1 model)
  • No Rating
    (3 models)
  • No Rating
  • No Rating
  • No Rating

Popular Models

Expand all model details  

  • Price not available

    We can contact stores for you:

    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Innerspring
  • Price not available

    We can contact stores for you:

    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Gel
      Gel Memory Foam
      Memory Foam
  • Price not available

    We can contact stores for you:

    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Gel
      Gel Memory Foam
      Memory Foam
  • Price not available

    We can contact stores for you:

    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Innerspring
  • Price not available

    We can contact stores for you:

    • Plushness
      only a bit of softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Innerspring
  • Price not available

    We can contact stores for you:

    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Innerspring
  • Price not available

    We can contact stores for you:

    • Plushness
      only a bit of softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Innerspring
  • Price not available

    We can contact stores for you:

    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Innerspring
  • Price not available

    We can contact stores for you:

    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Innerspring
  • Price not available

    We can contact stores for you:

    • Plushness
      little to no softness
    • Sleeper Type
      stomach sleepers
    • Features
      Innerspring

See all Five Star mattress models →

Reviews Five Star

Five Star mattresses are recommended by 32% of owners on GoodBed (based on 41 ratings + 20 reviews).

Do you have something to say about your Five Star mattress? Write a Review!

Recent Praise Five Star

  • Comfort: Just right
  • Support: Excellent
  • Durability: Same
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Edge Support
Motion Isolation
Pressure Relief
Overall Support
Surface Integrity
Overall Value

Edge Support
Motion Isolation
Pressure Relief

Cons:

None

None

It's just a good bed. I highly recommend if you have sciatic nerve damage


  • Comfort: Just right
  • Support: Excellent
  • Durability: Slightly better
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Overall Comfort
Overall Durability
Edge Support
Motion Isolation
Product Consistency
Overall Support
Surface Integrity
Overall Value

Overall Comfort
Overall Durability
Edge Support

Cons:

None

None

After researching the brand, I found that Serta makes the bed. That made me feel comfortable enough to try the mattress. Then I researched which collection is their best of quality. The True Luxury Collection is compared to the isoseries from Serta. My wife and I tried the mattress in a plush and it felt like heaven. The sales person was very helpful. Make sure they ask you how you sleep( back, side) very important to which type of mattress you will buy. This avoids back and neck pain in the future. It was the best valued mattress in the market in comparison to all the major ridiculously priced ones out there. Our friends and family bought five star mattresses after we bragged about it so much.


  • Comfort: Just right
  • Support: Excellent
  • Durability: Same
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Firm Comfort
Pressure Relief

Firm Comfort
Pressure Relief

Cons:

None

None

My beds been great to me, over a year now and it feels like the first day I tried it in store. Highly recommend, hopefully the brand doesn't go mainstream and prices sky rocket, compares to beds double in price.


    Pros:

    Price
    Product Quality
    Retailer Service

    Price
    Product Quality
    Retailer Service

    Cons:

    None

    None

    We bought this bed (King) for our Vacation park Model home and like it so much were considering one for our home! The salesman at Bedmart was very helpful in our process of picking the bed that met our needs and the price was very affordable for the quality of the Bed.

    See all Five Star mattress reviews →

    Recent Complaints Five Star

    • Durability: Much worse
    Pros:

    Firm Support

    Firm Support

    Cons:

    None

    None

    this matress is terrible i could had go a better one at big lots.
    .


    • Comfort: Way too soft
    • Support: Poor
    • Durability: Much worse
    • Pressure relief: Often
    • Temperature: Too hot
    Pros:

    Overall Comfort
    Edge Support

    Overall Comfort
    Edge Support

    Cons:

    Center Support
    Customer Service
    Overall Durability
    Motion Isolation
    Natural Materials
    Product Quality
    Responsiveness
    Return Policy
    Overall Support
    Surface Integrity
    Overall Value
    Warranty Claims
    Warranty Terms

    Center Support
    Customer Service
    Overall Durability

    Off gassed, smelled horrible for 3 weeks, could not use it, had to air out, then within 3 weeks hips and shoulders hurt and left impressions ..JCP , 5 months alter being notified sent someone to measure mattress! How it measures and how it sags when lying on it re like apples and oranges. Will never purchase from JCP or 5 star mattress again, mattress has to be rotated every 2-3 weeks and still hurts my hip, etc.. Springs can be felt around edges. This is terrible workmanship!


    • Comfort: Way too hard
    • Support: Poor
    • Durability: Slightly worse
    • Pressure relief: Often
    • Temperature: Just right
    Pros:

    Overall Comfort
    Natural Materials

    Overall Comfort
    Natural Materials

    Cons:

    Edge Support
    Motion Isolation
    Overall Support
    Surface Integrity
    Overall Value

    Edge Support
    Motion Isolation
    Overall Support

    Even though is a pillow top when you feel it at store it feels soft but when you actually sleep on it is way to firm.


    • Comfort: Just right
    • Support: Poor
    • Durability: Much worse
    • Pressure relief: Often
    • Temperature: Just right
    Pros:

    Edge Support

    Edge Support

    Cons:

    Overall Comfort
    Customer Service
    Overall Durability
    Motion Isolation
    Responsiveness
    Overall Support
    Surface Integrity
    Overall Value
    Warranty Claims

    Overall Comfort
    Customer Service
    Overall Durability

    Our King Size Moss Creek Pillow top mattress has been awful. It forms deep sleep impressions after 1 year and that makes you feel like you are sleeping in a valley. Unfortunately Moss Creek's warranty process hasn't been helpful in returning this mattress (no response) after 2 claim entry's online. This bed makes my wife and I feel more sore after waking up in the morning than we did the night before. Would be happy to hear from someone from Moss Creek about this.


    • Comfort: Just right
    • Support: Poor
    • Durability: Much worse
    • Pressure relief: Often
    • Temperature: Just right
    Pros:

    Initial Comfort

    Initial Comfort

    Cons:

    Slow Response
    Surface Integrity

    Slow Response
    Surface Integrity

    We have owned this bed for 4 years and it appears that it has reached its life expectancy. When you get up out of bed the impression of your body stays there, it used to pop back, but not anymore. I spend most of the night trying to climb out of the hole to roll over. Sleep does not come easy anymore. After only 4 years we are back on the market for a new mattress. Worst money ever spent.


    • Comfort: Way too soft
    • Support: Poor
    • Durability: Much worse
    • Pressure relief: Often
    • Temperature: Too hot
    Pros:

    None

    None

    Cons:

    Overall Comfort
    Overall Support

    Overall Comfort
    Overall Support

    • Purchased in May 2012

    We bought this mattress last year and just after few months it started killing our backs. It was my wife who started getting back pains and now me. It got to the point where she doesn't even sleep in her room anymore. We tried to contact the manufacturer but nobody ever picks up the phone and never returned our calls. The Gallery Furniture in Milford ran out of business and we are stuck with this stupid mattress.


      Pros:

      None

      None

      Cons:

      Price
      Overall Support

      Price
      Overall Support

      At the store, I laid on this bed and it seemed pretty comfy. The plush look and the $400 price helped me feel that this was a quality mattress. However, I didn't even last one night on it. The mattress quite literally hurts. I placed 2 foam mattress pads on top of it half way through the night. It helped take away the feeling of laying across door knobs but made it quite obvious that there was not good support in this mattress. An hour later I flipped my brand new mattress off my bed and replaced it with the mattress from the couch hideaway bed so I could get some sleep..though I've always hated sleeping on the couch mattress....it is better than sleeping on Five Star Mattress's Esteemed Collection Special Edition bed.


        Pros:

        None

        None

        Cons:

        Overall Support

        Overall Support

        • Purchased in Apr 2012

        Bad support, roll towards the middle of the bed. I have to put a body pillow in the middle of the bed to keep from rolling into my g/f. Mattress in less than 8 months old, we are shopping for a different brand all together. I really wish I would have done my homework before buying, total waste of my money. PLEASE, save your money and buy anything other that this brand.


          Pros:

          None

          None

          Cons:

          Surface Integrity
          Warranty Claims

          Surface Integrity
          Warranty Claims

          I am on my third mattress in a years time. This last time they assured me that they would no longer honor the warantee. These have to be the worst of all mattresses and they start sagging within a matter of a couple of weeks. We have tried at least three models and each is a bad as the proceeding one. I cannot express how bad they are and a horrific waste of money. We are over $500 into this and see little or no hope and the company refuses any contact. Do not, under any circumstances buy one of these mattresses.


            Pros:

            None

            None

            Cons:

            Surface Integrity

            Surface Integrity

            I have had this for less than one year. Very uncomfortable. Sags in the middle. I shift around the bed all night trying to get comfortable. Nothing helps. Even sleep without a pillow because it sags so much in the middle. Retailer will not refund money -- only replace with same product which I do not want.

            See all Five Star mattress reviews →

            Q&A Five Star

            See questions from other mattress shoppers

            Related Questions (3)

            About this Manufacturer Five Star

            Status:
            Active (edit this)

            Details

            Support Core:
            Innerspring
            Price Range:
            Upper-Mid ($1,000-$1,500)

            Contact

            Phone:
            (630) 377-0700
            Web:
            Five Star website

            Company

            Located:
            Hoffman Estates, IL

            Additional Information Five Star

            Description:

            Five Star is a mattress manufacturer founded in 2007 that is based in Hoffman Estates, IL the United States.

            Editor's Note(s):

            • Five Star is owned by National Bedding Company, parent company of Serta. 5 Star mattresses are manufactured by Serta. Five Star mattresses are available at Bedding Plus, along with other mattress retailers.

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