Five Star Mattress

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Price Range (queen-size mattress)

Most models from this brand are priced:

  • $1k or less
  • $2k or less
  • $3k or less
  • $4k or less
  • $4k or more

Bottom Line What's this brand like?

Most Common Praise
What do owners of this brand love most?

Edge Support

Nice, firm edge.

Most Common Complaints
What makes an owner of this brand unhappy?

Overall Support

Feels saggy like a hammock, or mushy with no support. Wake up with back or neck pain.

Surface Integrity

Develops body impressions. Sleeping surface gets lumpy or uneven over time.

Models Five Star

  • 7.9/10
    (4 models)
  • No Rating
    (1 model)
  • No Rating
    (3 models)
  • No Rating
  • No Rating
  • No Rating

Popular Models

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Reviews Five Star

Five Star mattresses are recommended by 33% of owners on GoodBed (based on No reviews yet).

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Recent Praise Five Star

  • Comfort: Just right
  • Support: Excellent
  • Durability: Same
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Edge Support
Motion Isolation
Pressure Relief
Overall Support
Surface Integrity
Overall Value

Edge Support
Motion Isolation
Pressure Relief

Cons:

None

None

It's just a good bed. I highly recommend if you have sciatic nerve damage


  • Comfort: Just right
  • Support: Excellent
  • Durability: Slightly better
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Overall Comfort
Overall Durability
Edge Support
Motion Isolation
Product Consistency
Overall Support
Surface Integrity
Overall Value

Overall Comfort
Overall Durability
Edge Support

Cons:

None

None

After researching the brand, I found that Serta makes the bed. That made me feel comfortable enough to try the mattress. Then I researched which collection is their best of quality. The True Luxury Collection is compared to the isoseries from Serta. My wife and I tried the mattress in a plush and it felt like heaven. The sales person was very helpful. Make sure they ask you how you sleep( back, side) very important to which type of mattress you will buy. This avoids back and neck pain in the future. It was the best valued mattress in the market in comparison to all the major ridiculously priced ones out there. Our friends and family bought five star mattresses after we bragged about it so much.


  • Comfort: Just right
  • Support: Excellent
  • Durability: Same
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Firm Comfort
Pressure Relief

Firm Comfort
Pressure Relief

Cons:

None

None

My beds been great to me, over a year now and it feels like the first day I tried it in store. Highly recommend, hopefully the brand doesn't go mainstream and prices sky rocket, compares to beds double in price.


    Pros:

    Price
    Product Quality
    Retailer Service

    Price
    Product Quality
    Retailer Service

    Cons:

    None

    None

    We bought this bed (King) for our Vacation park Model home and like it so much were considering one for our home! The salesman at Bedmart was very helpful in our process of picking the bed that met our needs and the price was very affordable for the quality of the Bed.

    See all Five Star mattress reviews →

    Recent Complaints Five Star

    • Comfort: Way too soft
    • Support: Poor
    • Durability: Much worse
    • Pressure relief: Often
    • Temperature: Too hot
    Pros:

    Overall Comfort
    Edge Support

    Overall Comfort
    Edge Support

    Cons:

    Center Support
    Customer Service
    Overall Durability
    Motion Isolation
    Natural Materials
    Product Quality
    Responsiveness
    Return Policy
    Overall Support
    Surface Integrity
    Overall Value
    Warranty Claims
    Warranty Terms

    Center Support
    Customer Service
    Overall Durability

    Off gassed, smelled horrible for 3 weeks, could not use it, had to air out, then within 3 weeks hips and shoulders hurt and left impressions ..JCP , 5 months alter being notified sent someone to measure mattress! How it measures and how it sags when lying on it re like apples and oranges. Will never purchase from JCP or 5 star mattress again, mattress has to be rotated every 2-3 weeks and still hurts my hip, etc.. Springs can be felt around edges. This is terrible workmanship!


    • Comfort: Way too hard
    • Support: Poor
    • Durability: Slightly worse
    • Pressure relief: Often
    • Temperature: Just right
    Pros:

    Overall Comfort
    Natural Materials

    Overall Comfort
    Natural Materials

    Cons:

    Edge Support
    Motion Isolation
    Overall Support
    Surface Integrity
    Overall Value

    Edge Support
    Motion Isolation
    Overall Support

    Even though is a pillow top when you feel it at store it feels soft but when you actually sleep on it is way to firm.


    • Comfort: Just right
    • Support: Poor
    • Durability: Much worse
    • Pressure relief: Often
    • Temperature: Just right
    Pros:

    Edge Support

    Edge Support

    Cons:

    Overall Comfort
    Customer Service
    Overall Durability
    Motion Isolation
    Responsiveness
    Overall Support
    Surface Integrity
    Overall Value
    Warranty Claims

    Overall Comfort
    Customer Service
    Overall Durability

    Our King Size Moss Creek Pillow top mattress has been awful. It forms deep sleep impressions after 1 year and that makes you feel like you are sleeping in a valley. Unfortunately Moss Creek's warranty process hasn't been helpful in returning this mattress (no response) after 2 claim entry's online. This bed makes my wife and I feel more sore after waking up in the morning than we did the night before. Would be happy to hear from someone from Moss Creek about this.


    • Comfort: Just right
    • Support: Poor
    • Durability: Much worse
    • Pressure relief: Often
    • Temperature: Just right
    Pros:

    Initial Comfort

    Initial Comfort

    Cons:

    Slow Response
    Surface Integrity

    Slow Response
    Surface Integrity

    We have owned this bed for 4 years and it appears that it has reached its life expectancy. When you get up out of bed the impression of your body stays there, it used to pop back, but not anymore. I spend most of the night trying to climb out of the hole to roll over. Sleep does not come easy anymore. After only 4 years we are back on the market for a new mattress. Worst money ever spent.


    • Comfort: Way too soft
    • Support: Poor
    • Durability: Much worse
    • Pressure relief: Often
    • Temperature: Too hot
    Pros:

    None

    None

    Cons:

    Overall Comfort
    Overall Support

    Overall Comfort
    Overall Support

    • Purchased in May 2012

    We bought this mattress last year and just after few months it started killing our backs. It was my wife who started getting back pains and now me. It got to the point where she doesn't even sleep in her room anymore. We tried to contact the manufacturer but nobody ever picks up the phone and never returned our calls. The Gallery Furniture in Milford ran out of business and we are stuck with this stupid mattress.

    See all Five Star mattress reviews →

    Q&A Five Star

    See questions from other mattress shoppers

    Related Questions (3)

    About this Manufacturer Five Star

    Status:
    Active (edit this)

    Details

    Support Core:
    Innerspring

    Contact

    Phone:
    (630) 377-0700
    Web:
    Five Star website

    Company

    Located:
    Hoffman Estates, IL

    Additional Information Five Star

    Description:

    Five Star is a mattress manufacturer founded in 2007 that is based in Hoffman Estates, IL the United States.

    Editor's Note(s):

    • Five Star is owned by National Bedding Company, parent company of Serta. 5 Star mattresses are manufactured by Serta. Five Star mattresses are available at Bedding Plus, along with other mattress retailers.

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