The king mattress was comfortable for about 2 weeks after...

The king mattress was comfortable for about 2 weeks after purchase then indentions formed. I am a small person and I feel like I am sleeping in a hammock. My husband and I have a small hill in the middle of the bed between us because of the indentions My husband and I contacted customer service 4 weeks after purchase and was told indentions are normal with pillowtops. We slept on a queen Sealy pillowtop for 8 years and it never formed indentions like this king. We have been sleeping on the mattress for 6 months now and I get up every morning with a backache. We have contacted customer service again and a representative is supposed to come and access the mattress. My advice is to make sure you like sleeping in a hammock before buying this mattress.

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Pros:
  • Customer Service
  • Delivery Service
  • Delivery Speed
  • Edge Support
  • Motion Isolation
  • Responsiveness
Cons:
  • Overall Durability
  • Flip-Ability
  • Long-Term Comfort
  • Long-Term Support
  • Soft Comfort
  • Overall Support
  • Surface Integrity
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep

Stays "Cool"

User rated this bed:
Don't know Not Rated

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Much too soft