Worst mattress and purchase I have ever made.

I have never heard of buying a mattress and have it sink down in just two weeks. I called RTG and they sent a technician out to examine it. They replaced the mattress and I had worse problems with the second one. The entire edge sinks in a maybe 6". Either RTG gets defective merchandise, or there is absolutely the worst quality control by Simmons. I am so disgusted as this is going on since May. All I wanted was to purchase a mattress, that I could sleep in and be comfortable on, AND NOT COLLAPSE. RTG advised me to go and select a different mattress. What an inconvenience.

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Cons:
  • Customer Service
  • Product Quality
  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

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Not Rated

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

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Not Rated

Softness Level

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N/A
Not Rated