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Unprofessional customer service from district manager

  • Selection: Fair
  • Expertise: Fair
  • Service: Very poor
Cons:
Customer Service
Professionalism
Warranty Claims

Posted by Petra from Yukon, OK on April 5, 2021

Once you’ve purchased a mattress you are basically treated second handle. The district manager has zero customer service skills, rude and unprofessional and dishonest. We’ve been originally been told we could exchange a mattress up to one year . They have refused to communicate at this point and are not abiding by the agreement.

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