Absolutely Thrilled!

Our friends bought their bed at a county fair. They were so happy with it, I called REM Sleep Solutions and spoke with Kathy Moyer, who explained how the bed works and all of the available options. I mentioned that I lived out of state and had some special delivery requirements. I was very impressed when the president of the company, Randy Maddix, called me back a few minutes later. We worked out the details quickly and I ended up buying the bed during that call. REM even delivered the bed ahead of schedule. When I called to thank Randy for the great service, he asked if there was anything else he could do to make the experience even better, I asked if he had softer pillows. Shortly thereafter, I received a tracking number from Nico Colin, REM's Shipping Manager, stating that softer pillows had already been shipped. The Zero Gravity setting is great! I wake up feeling more rested. My wife says that overnight my snoring has gone from horrible to hardly noticeable. The entire process has been great.

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Pros:
  • Overall Comfort
  • Customer Service
  • Delivery Speed
User also said: The only thing that rivals the comfort of our new bed, is the customer service at REM Sleep Solutions.
Cons:
    User also said: This mattress will spoil you. You will not like sleeping in regular hotel beds.
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    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Excellent Back Support

    Pressure Relief

    User rated this bed:
    Not Rated

    Sleep Quality

    User rated this bed:
    Not Rated

    Stays "Cool"

    User rated this bed:
    Not Rated

    Value

    User rated this bed:
    Excellent Value

    Warranty Service

    User rated this bed:
    Not Rated

    Softness Level

    User rated this bed:
    N/A
    Not Rated