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Casey It was great very knowledgeable and caring

  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Casey
Customer Service
Expertise

Posted by David H from Donnellson, IA on October 2, 2021

We feel like Casey went above and beyond to help us and was very patient. We had to go back three or four times before we could make up our mind. Each time he was very patient and knowledgeable. His consistent, honest answers to all our questions proved superior product knowledge. He went above and beyond to help us with an insurance claim by getting the information we needed and the statement we needed on a letterhead from his Manager.
We visited several other mattress stores in addition to Denver mattress but went back to this one for final purchase. We have been a customer of Denver mattress for about 20 years now. We’ve bought several mattresses and customer service like this is why we continue to return!



    Comments (1)

    Official Response
    Thank you very much for your business as well as your detailed review. We are very happy that Casey has done such a great job for you. We also appreciate your loyalty to our company. We’re always here if you need us!

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