The store manager and the sales people I have used through the years are just great. They can't do enough to make your experience pleasurable. The store manager Keith helped me with a situation I was having. I was stressed he was so calm and understanding of my problem. He took care of it for me.I don't know why I worried. I have never bought a mattress from anyone else. Why would I they have it all. The sakes people I dealt with mark Cohen and Vicki were so helpful. I sent so many people there and they loved their experience and purchases. We all bought the Pranasleep. You can not go wrong with his store. Marc schiliar has excellent sales people and store manager here at the palm beach lakes store and gardens too.