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Mattress HQ

73
Shopper Rating
19 ratings + 10 reviews
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Mattress HQ has 19 ratings and 10 reviews on GoodBed.
Read the reviews.

Top Brands Mattress HQ

Store Location

3502 South Broadway Avenue
Tyler, TX 75701
  • Phone: (903) 561-5545
  • Status: Open

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Available Products Mattress HQ

Mattress HQ carries the following product. Select a manufacturer below to view the lines and collections carried by this retailer:

  • 99/100
  • 89/100

Popular Collections Carried by Mattress HQ

  • Spring Air

    Spring Air mattresses have 3,668 ratings and 104 reviews on GoodBed.

    Since 1926, Spring Air has been widely recognized for its innovative mattresses and sleep sets. Spring Air Back Supporter mattress ... See Spring Air models »

    Owners Rating

    99
    ( 3,668 ratings + 104 reviews )
  • Beautyrest

    Beautyrest mattresses have 69,049 ratings and 443 reviews on GoodBed.

    Simmons Bedding Company is the maker of Beautyrest, Beautyrest Black, Beautysleep and Simmons Kids mattresses, among others. Simmons is committed ... See Beautyrest models »

    Owners Rating

    89
    ( 69,049 ratings + 443 reviews )

  • Beautyrest

    The Beautyrest line has 44,625 ratings and 379 reviews on GoodBed.

    GoodBed's overview of the Beautyrest product line-up: https://www.youtube.com/watch?v=st1u1J1rIw4 See Beautyrest models »

    Owners Rating

    89
    ( 44,625 ratings + 379 reviews )
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This is awesome. Now I feel equipped to walk in somewhere and say with certainty, "This is exactly what I'm looking for."
— Sara in Phoenix, AZ

Reviews Mattress HQ

Mattress HQ is recommended by 16% of mattress shoppers on GoodBed (based on 19 ratings + 10 reviews).

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Review Summary Mattress HQ

Shopper Rating What's this?

73

Want to read what Mattress HQ shoppers are saying in their own words?

See all 10 Mattress HQ reviews »

Most Recent Reviews Mattress HQ

  • Selection: Poor
  • Expertise: Poor
  • Service: Very poor
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  • Selection: Fair
  • Expertise: Fair
  • Service: Very poor
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Warranty Claims

Official Response
I am the CEO and have never once heard from this customer. As for stripping out the frame how do we as a company know that you didn't do this when you were moving your product to you new house? If we believed what every customer has to say then our company wouldn't exist do to everyone wanting free things. You signed for delivery before and now you have a problem? This is a very grey area for us to take care of your product. Sorry you are having issues but I'm not sure how this is our companies fault?


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Official Response
Trying to understand exactly what happened here but we definitely would take care of you. Contact David as he is the District manager in East Texas and he will take care of all your needs. Also I would like to know who you talked to that won't help you and I will personally take care of you. Email me at mattresshq [at] outlook [dot] com


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Official Response
Well to make an extremely long story short. We sell products to a customer (you) but we do not make the product. So if there is a problem of it falling apart that is an issue with the manufacturer not the mattress retailer. We do back our product and we will help expedite the warranty process, however we do hold the right to refuse to help any customer especially if these customers are rude to us. At this point I recommend you contact the manufacturer of your product. Thank you.


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    See all Mattress HQ reviews →

    About this Retailer Mattress HQ

    Status:
    Open
    Store Located In:
    Texas

    Contact

    Phone:
    (903) 561-5545
    Web:
    Mattress HQ website

    Company

    Store Name:
    Mattress HQ

    Additional Information Mattress HQ

    Description:

    Mattress HQ is a mattress specialty retailer based in Tyler, TX. Mattress HQ offers a general assortment of mattresses, including models from Simmons and Spring Air. Mattress HQ has a mattress store in Texas serving the region(s) of Tyler, TX.

    Editor's Note(s):

    • Mattress HQ was previously known as Affordable Mattress Outlet.

    Corrections:

    Have an update or correction to our information about Mattress HQ? If so, please take a moment to suggest an edit.

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