Bad service, cheat

Name: Bad service, cheat
Item: Mattress HQ
Rating: 1
Author: Luxii T

Prices:

Pros:

Product Selection

Cons:

Customer Service

Posted by Luxii T from Tyler, TX on October 13, 2015

I gave over 5000.00$ for my bed. But their service was bad when i came back the store to talk to them about it. I received a old bed while I bought a value bed at their store. They never do right as what they talk, so don't believe them. No star for this store if i can

Comments (1)

Official Response

By Mike Martin from MattressHQ on October 28, 2015 — Trying to understand exactly what happened here but we definitely would take care of you. Contact David as he is the District manager in East Texas and he will take care of all your needs. Also I would like to know who you talked to that won't help you and I will personally take care of you. Email me at mattresshq [at] outlook [dot] com