My Husband thought he was doing us both a favor by buying a cushioned firm mattress Dormeo 230GX king and because of the cost $4008.00 it would be good quality. Nothing has been good about this mattress. We have only had it for 7 months and are both miserable and wake up with painful body aches. There is no memory left on his side and when I lay in it my body dips into the mattress where I can't even move sideways or get out of it. When I explained this to their customer service they asked for pictures. I let her know that it is not visible and her reply was "Sorry but we can't help you at this time" So I wonder how long we have to continue to be miserable before I get any help?
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