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All parts necessary for the beds was not provided at deli...

  • Selection: Excellent
  • Expertise: Good
  • Service: Very poor
Cons:
Extremely poor customer service on follow up service.
Customer Service

Posted by Jim from Merritt Island, FL on October 17, 2018

All parts necessary for the beds was not provided at delivery. I spent 3 months trying to get the parts and kept being told the parts are being delivered tomorrow. Tomorrow never came nor did the parts. Today I was told that I have to contact the manufacturer and order the parts and once i have the parts Mattress One will send techs out to install the parts. I will never deal with Mattress One again nor do I recommend them to others.


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