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All parts necessary for the beds was not provided at deli...

  • Selection: Excellent
  • Expertise: Good
  • Service: Very poor
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Cons:
Customer Service

Posted by Jim from Merritt Island, FL on October 17, 2018

All parts necessary for the beds was not provided at delivery. I spent 3 months trying to get the parts and kept being told the parts are being delivered tomorrow. Tomorrow never came nor did the parts. Today I was told that I have to contact the manufacturer and order the parts and once i have the parts Mattress One will send techs out to install the parts. I will never deal with Mattress One again nor do I recommend them to others.


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