Close button Close Menu

Mattress sung in 2 weeks

  • Selection: Very poor
  • Expertise: Excellent
  • Service: Very poor
Pros:
The sale clerks did try to work with me.
Customer Service
Cons:
Store policies suck.
Issue Resolution
Repairs

Posted by Ina a from Baker, LA on January 15, 2021

I purchased a mattress a couple of months ago. It sunk two weeks later. It took a month and a half to resolve the issue. Their policies suck. I had to pay another delivery fee for no fault of my own. The replacement mattress, I had to buy my own Warranty which was an extra $100.00 on top of the delivery fee which was $70.00. Not happy. Although, the sale clerks were professional.



    Comments (1)

    I purchase this mattress from Mattress Direct

    By: Ina a of Baker, LA on February 3, 2021

    Add Comment