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Metro Mattress

80
Shopper Rating
23 ratings + 11 reviews
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Store description from Metro Mattress:

Over 40 Years of Proven Commitment

We’ve served Upstate New York for over 40 years. We are, by far, the largest mattress specialty retailer in Upstate New York. In fact, we’re the largest specialty retailer in the history of Upstate New York.

What does that mean to you, the consumer? Quite simply, we use our size and prominence to negotiate the absolute lowest possible prices from our suppliers so that we can pass these savings on to you! That’s exactly what we do every single day with our everyday low in-store price tags.

Other Highlights

  • Upstate New York's Largest Mattress Specialty Retailer
  • Incredible Selection
  • Price Guarantee
  • Comfort Guarantee
  • Next Day Delivery
  • Setup Service
  • Financing Options
  • Well-Trained Mattress Professionals
  • Commitment to Excellence
Metro Mattress has 23 ratings and 11 reviews on GoodBed.
Read the reviews.

Top Brands Metro Mattress

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What’s the best mattress for you at Metro Mattress?

Before heading to Metro Mattress, take a short quiz to find out which of this store’s products best match your unique needs and preferences. Powered by GoodBed’s intelligent matching technology, you can even get your personal match score for each of the brands carried at this store, or see options from other stores.

Available Products Metro Mattress

Metro Mattress carries the following product. Select a manufacturer below to view the lines and collections carried by this retailer:

  • 99/100
  • 89/100
  • 88/100
  • 86/100
  • 86/100
  • 85/100
  • 61/100

Popular Collections Carried by Metro Mattress

  • Spring Air

    Spring Air mattresses have 3,821 ratings and 110 reviews on GoodBed.

    Since 1926, Spring Air has been widely recognized for its innovative mattresses and sleep sets. Spring Air Back Supporter mattress ... See Spring Air models »

    Owners Rating

    99
    ( 3,821 ratings + 110 reviews )
  • Beautyrest

    Beautyrest mattresses have 73,717 ratings and 460 reviews on GoodBed.

    Simmons Bedding Company is the maker of Beautyrest, Beautyrest Black, Beautysleep and Simmons Kids mattresses, among others. Simmons is committed ... See Beautyrest models »

    Owners Rating

    89
    ( 73,717 ratings + 460 reviews )
  • Sealy

    Sealy mattresses have 107,656 ratings and 355 reviews on GoodBed.

    Watch GoodBed's overview of the Sealy and Posturepedic line-up here: https://www.youtube.com/watch?v=M07oyWVxeeQ Company description from Sealy: Sealy produces a broad range ... See Sealy models »

    Owners Rating

    88
    ( 107,656 ratings + 355 reviews )
  • TEMPUR-Pedic

    TEMPUR-Pedic mattresses have 34,409 ratings and 80 reviews on GoodBed.

    Discover Tempur Love for Yourself. Tempur-Pedic owners love the body-conforming, pressure-relieving comfort of their mattress. It’s Like No Other Mattress. ... See TEMPUR-Pedic models »

    Owners Rating

    86
    ( 34,409 ratings + 80 reviews )
  • Therapedic

    Therapedic mattresses have 790 ratings and 39 reviews on GoodBed.

    Therapedic International has grown to be one of the world’s foremost bedding manufacturers by producing quality products for more than ... See Therapedic models »

    Owners Rating

    86
    ( 790 ratings + 39 reviews )
  • Serta

    Serta mattresses have 88,101 ratings and 453 reviews on GoodBed.

    Company description from Serta: Serta and its licensees together are the #1 mattress manufacturers in the United States. Serta's product ... See Serta models »

    Owners Rating

    85
    ( 88,101 ratings + 453 reviews )
  • Nectar

    Nectar mattresses have 720 ratings and 49 reviews on GoodBed.

    The Bed of Your Dreams At Nectar, we've aligned all our efforts around one simple promise: The best sleep of ... See Nectar models »

    Owners Rating

    61
    ( 720 ratings + 49 reviews )

  • Sealy Posturepedic

    The Sealy Posturepedic line has 38,644 ratings and 241 reviews on GoodBed.

    See Sealy Posturepedic models »

    Owners Rating

    91
    ( 38,644 ratings + 241 reviews )
  • Beautyrest

    The Beautyrest line has 47,159 ratings and 396 reviews on GoodBed.

    GoodBed's overview of the Beautyrest product line-up: https://www.youtube.com/watch?v=st1u1J1rIw4 See Beautyrest models »

    Owners Rating

    89
    ( 47,159 ratings + 396 reviews )
  • TEMPUR-LuxeAdapt

    The TEMPUR-LuxeAdapt line has 16 ratings and 0 reviews on GoodBed.

    Watch GoodBed's overview of the Tempur-LuxeAdapt product line here: https://www.youtube.com/watch?v=eYCZoECkjKg Product description from Tempur-Pedic: Luxuriously elevated for the ultimate TEMPUR ... See TEMPUR-LuxeAdapt models »

    Owners Rating

    75
    ( 16 ratings )
  • TEMPUR-ProAdapt

    The TEMPUR-ProAdapt line has 81 ratings and 2 reviews on GoodBed.

    Watch GoodBed's overview of the 2018 Tempur-Adapt + Tempur-ProAdapt product line-up here: https://www.youtube.com/watch?v=1fNsPEyYw8c See TEMPUR-ProAdapt models »

    Owners Rating

    69
    ( 81 ratings + 2 reviews )
  • Beautyrest Black

    The Beautyrest Black collection has 2,258 ratings and 39 reviews on GoodBed.

    From the GoodBed Editors: To decide whether a Beautyrest Black mattress is the right choice for you, read GoodBed's expert ... See Beautyrest Black models »

    Owners Rating

    77
    ( 2,258 ratings + 39 reviews )
  • TEMPUR-ProAdapt Hybrid

    The TEMPUR-ProAdapt Hybrid collection has 13 ratings and 0 reviews on GoodBed.

    Watch GoodBed's overview of the 2018 Tempur-Adapt + Tempur-ProAdapt product line-up here: https://www.youtube.com/watch?v=1fNsPEyYw8c See TEMPUR-ProAdapt Hybrid models »

    Owners Rating

    77
    ( 13 ratings )
  • Chattam & Wells

    The Chattam & Wells line has 655 ratings and 41 reviews on GoodBed.

    Luxury Defined In 1996 Chattam & Wells was created as the first real American luxury product. After many years being ... See Chattam & Wells models »

    Owners Rating

    98
    ( 655 ratings + 41 reviews )
  • Sealy Conform

    The Sealy Conform line has 55 ratings and 4 reviews on GoodBed.

    A combination of memory foams work together to deliver conforming, all-over support that's tailored to you. Ultra-Stretch ComfortLoft CoverSuper-stretchable, mid-loft ... See Sealy Conform models »

    Owners Rating

    78
    ( 55 ratings + 4 reviews )
  • Sealy Response

    The Sealy Response line has 51 ratings and 0 reviews on GoodBed.

    See Sealy Response models »

    Owners Rating

    77
    ( 51 ratings )
  • Serta Perfect Sleeper

    The Serta Perfect Sleeper line has 22,048 ratings and 102 reviews on GoodBed.

    Watch GoodBed's overview of the Perfect Sleeper product line-up here: https://www.youtube.com/watch?v=iJ6RIYQAlEM Product description from Serta: The Serta Perfect Sleeper is ... See Serta Perfect Sleeper models »

    Owners Rating

    88
    ( 22,048 ratings + 102 reviews )
  • Spring Air Back Supporter

    The Spring Air Back Supporter line has 1,111 ratings and 49 reviews on GoodBed.

    The Spring Air Back Supporter mattress series offers you a combination of exceptional back support and pressure-relieving comfort. Exceptional Back ... See Spring Air Back Supporter models »

    Owners Rating

    98
    ( 1,111 ratings + 49 reviews )
  • TEMPUR-Adapt

    The TEMPUR-Adapt line has 49 ratings and 2 reviews on GoodBed.

    Watch GoodBed's overview of the 2019 Tempur-Adapt + Tempur-ProAdapt product line-up here: https://www.youtube.com/watch?v=1fNsPEyYw8c See TEMPUR-Adapt models »

    Owners Rating

    72
    ( 49 ratings + 2 reviews )
  • TEMPUR-Breeze

    The TEMPUR-Breeze line has 50 ratings and 0 reviews on GoodBed.

    A Cooler, Deeper Sleep Our new Breeze mattresses were designed in our thermal laboratory to help manage the micro-climate between ... See TEMPUR-Breeze models »

    Owners Rating

    75
    ( 50 ratings )
  • Therapedic EcoGel2

    The Therapedic EcoGel2 line has 5 ratings and 0 reviews on GoodBed.

    See Therapedic EcoGel2 models »

    Owners Rating

    75
    ( 5 ratings )
  • Beautyrest Entry-Level

    The Beautyrest Entry-Level collection has 8 ratings and 0 reviews on GoodBed.

    From the GoodBed Editors: To decide whether a Beautyrest Entry-Level mattress is the right choice for you, read GoodBed's expert ... See Beautyrest Entry-Level models »

    Owners Rating

    76
    ( 8 ratings )
  • Beautyrest Hybrid

    The Beautyrest Hybrid collection has 36 ratings and 0 reviews on GoodBed.

    LASTING COMFORT. GUARANTEED. We introduced the first Hybrid mattress with its ContourFit Design, with one goal in mind: Providing consistent ... See Beautyrest Hybrid models »

    Owners Rating

    72
    ( 36 ratings )
  • Beautyrest Silver

    The Beautyrest Silver collection has 253 ratings and 18 reviews on GoodBed.

    From the GoodBed Editors: To decide whether a Beautyrest Silver mattress is the right choice for you, read GoodBed's expert ... See Beautyrest Silver models »

    Owners Rating

    70
    ( 253 ratings + 18 reviews )
  • Sealy Conform Essentials

    The Sealy Conform Essentials collection has 9 ratings and 0 reviews on GoodBed.

    A body-hugging mattress that combines foam, memory foam and advanced gel foam to deliver a level of support tailored to ... See Sealy Conform Essentials models »

    Owners Rating

    78
    ( 9 ratings )
  • Sealy Response Essentials

    The Sealy Response Essentials collection has 11 ratings and 0 reviews on GoodBed.

    See Sealy Response Essentials models »

    Owners Rating

    76
    ( 11 ratings )
  • Sealy Response Performance

    The Sealy Response Performance collection has 35 ratings and 1 review on GoodBed.

    See Sealy Response Performance models »

    Owners Rating

    74
    ( 35 ratings + 1 review )
  • Sealy Response Premium

    The Sealy Response Premium collection has 17 ratings and 0 reviews on GoodBed.

    A traditional innerspring mattress that responds to your every movement and offers an exceptional level of support, including our exclusive ... See Sealy Response Premium models »

    Owners Rating

    76
    ( 17 ratings )
  • TEMPUR-Breeze LUXEbreeze

    The TEMPUR-Breeze LUXEbreeze collection has 24 ratings and 0 reviews on GoodBed.

    Only breeze® mattresses are cool when you lie down, cool when you fall asleep, and cool ALL. NIGHT. LONG. A ... See TEMPUR-Breeze LUXEbreeze models »

    Owners Rating

    75
    ( 24 ratings )
  • TEMPUR-Breeze PRObreeze

    The TEMPUR-Breeze PRObreeze collection has 10 ratings and 0 reviews on GoodBed.

    Only breeze® mattresses are cool when you lie down, cool when you fall asleep, and cool ALL. NIGHT. LONG. A ... See TEMPUR-Breeze PRObreeze models »

    Owners Rating

    77
    ( 10 ratings )
  • TEMPUR-Breeze PRObreeze Hybrid

    The TEMPUR-Breeze PRObreeze Hybrid collection has 9 ratings and 0 reviews on GoodBed.

    Only breeze® mattresses are cool when you lie down, cool when you fall asleep, and cool ALL. NIGHT. LONG. A ... See TEMPUR-Breeze PRObreeze Hybrid models »

    Owners Rating

    76
    ( 9 ratings )

Stores Metro Mattress

Store Name City State Reviews
Metro Mattress Buffalo NY 5.0
(2 ratings + 2 reviews)
Metro Mattress Schenectady NY 5.0
(2 ratings + 2 reviews)
Metro Mattress Geneseo NY 3.33333333333333
(3 ratings + 2 reviews)
Metro Mattress Glenmont NY 5.0
(1 rating + 1 review)
Metro Mattress Liverpool NY 5.0
(1 rating + 1 review)
Metro Mattress Canandaigua NY 1.0
(1 rating + 1 review)
Metro Mattress Ithaca NY 1.0
(1 rating + 1 review)
Metro Mattress Albany NY 0
Metro Mattress Amsterdam NY 0
Metro Mattress Batavia NY 0

See all Metro Mattress stores →

Find the Right Bed

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This is awesome. Now I feel equipped to walk in somewhere and say with certainty, "This is exactly what I'm looking for."
— Sara in Phoenix, AZ

Reviews Metro Mattress

Metro Mattress is recommended by 61% of mattress shoppers on GoodBed (based on 23 ratings + 11 reviews).

Have you shopped for a mattress at Metro Mattress? Write a Review!

Review Summary Metro Mattress

Shopper Rating What's this?

80

Want to read what Metro Mattress shoppers are saying in their own words?

See all 11 Metro Mattress reviews »

Most Recent Reviews Metro Mattress

  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Sales Pressure
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Expertise
Professionalism
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Good
Pros:
Customer Service
Product Selection
Sales Pressure
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Issue Resolution
Professionalism
Cons:
None


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
None

Official Response
Jeanine-
I did read your comments, and asked the store (who mentioned a grandson) to send me your invoice, so I could look further into your situation. The invoice clearly lists each item along with the price associated for those items, and was signed by you. I am sorry that you felt mislead. I reached out to our VP of Sales, and he will be contacting you today to see if he can help resolve your situation.


  • Selection: Excellent
  • Expertise: Excellent
Pros:
None
Cons:
None


  • Selection: Fair
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
Price
Return Policy


  • Prices:
Pros:
None
Cons:
Customer Service
Issue Resolution
Warranty Claims


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Price
Product Selection
Cons:
None


  • Selection: Good
  • Expertise: Excellent
  • Service: Excellent
Pros:
Expertise
Sales Pressure
Cons:
None

See all Metro Mattress reviews →

About this Retailer Metro Mattress

Status:
Open
Stores Located In:
New York

Contact

Phone:
(315) 218-1200
Web:
Metro Mattress website

Store Policies

Delivery Policy:
  • Policy: Delivery available - Free with qualifying mattress purchase of $599 or more
  • Set-up: Set-up provided free with delivery
  • Removal: Removal of old mattress provided with delivery - Extra fee applies (+$20)
Return Policy:
  • Policy: Comfort Guarantee -- Mattresses can be exchanged for up to 15 days
  • Notes: 30-Day Comfort Exchange Program If you are not satisfied with your new mattress and foundation within 15 days after delivery/pickup, you are eligible for a one-time exchange of the mattress and foundation to a mattress and foundation of equal or greater value. You must notify Metro Mattress within 15 days of original delivery/pick-up, and make yourself available for pickup within 30 days of delivery. Please see full Terms & Conditions: http://www.metromattress.com/terms-and-conditions/
Lowest price guarantee:
  • Policy: Store will beat any comparable advertised price for the same mattress. Original price will be reduced to 10% below the comparable price.
  • Notes: Does not apply to Internet, exchanges, floor samples, warranties, discontinued models & one-of-a-kinds. We can only match factory authorized pricing on Tempur-Pedic, Simmons Black, Serta iComfort and ComforPedic.
Financing & Payments:
  • Policy: Financing available

Company

Store Name:
Metro Mattress
Headquarters:
Syracuse, NY
Tagline:
Putting the customer's needs first.

Additional Information Metro Mattress

Description:

Metro Mattress is a mattress specialty retailer based in Syracuse, NY. Metro Mattress offers a general assortment of mattresses, including models from Comfort Concepts, Nectar, Sealy, Serta, Simmons, Spring Air, TEMPUR-Pedic and Therapedic Sleep Products. Metro Mattress has mattress stores in New York serving a number of different metro areas.

Corrections:

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