Straight-Forward, Honest Great Bed

My bed was shot and was having terrible back pains. I desperately needed a new bed and spend weeks researching Tempurpedic, the adjustable air bed, all the name brands. It was nearly impossible to find apple to apple comparisons as companies seemingly didn't want you to be able to do that. I finally looked online to see what was the best rated from a customer standpoint and came across Saatva. I never heard of them but was impressed with their website. Straight forward, honest, no gimmicks, no B.S., no misleading claims about their warranty. They told you exactly how their beds were made and what was in them. I was VERY impressed with the organic cotton, recycled steel, and natural foam they used. I liked their sliding scale test that told you how soft or firm your bed should be. They told you point blank if you needed a firmer or softer bed than they made to look elsewhere. I likes that they didn't just have these bed stacked in a warehouse but made them for you upon your order. Saatva customer reps contacted me to conform the order and tell me what to expect and when to expect it. I knew from the beginning it would take between 14-20 days to get my bed because they only made it upon my order. Upon completion they allowed my to select the day I wanted it delivered and a four-hour time frame. The deliverers took away my old bed and professionally put together my new one for me. Then they sat down and reviewed all the paper work and explained the warranty and asked my to sign stating I was happy with the delivery, installation, treatment by the deliverers. I love my Saatva bed. It's sturdy, comfortable, very supportive, and upon the second night my back pains went away that all the Advil in the world wouldn't relieve. I love the organic and natural materials as there never was any chemical orders from the cover or foam. The price was great $1350 for all the options I wanted, installation, delivery, and removal of my old bed. I wish all my purchasing experiences were as great a this!!

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Pros:
  • Allergen Resistance
  • Overall Comfort
  • Customer Service
  • Delivery Service
  • Edge Support
  • Motion Isolation
  • Natural Materials
  • Price
  • Product Quality
  • Shopping Efficiency
  • Overall Support
  • Surface Integrity
  • Overall Value
  • Warranty Terms

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Ratings from this Sleeper

Back Support

User rated this bed:
Excellent Back Support

Pressure Relief

User rated this bed:
Excellent Pressure Relief

Sleep Quality

User rated this bed:
Much better Sleep

Stays "Cool"

User rated this bed:
Excellent "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Just right