Rough start - Great Product

My mattress was delayed weeks in shipping without any notification. This caused me to sleep on my sofa for two weeks and that was not fun. Very disappointing. I also posted a picture to social media with the teddy bead for the free pillow which I never received. Customer service seems unorganized, but the product itself was worth it.

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Pros:
  • Overall Comfort
Cons:
  • Customer Service
  • Delivery Service
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Ratings from this Sleeper

Back Support

User rated this bed:
Excellent Back Support

Pressure Relief

User rated this bed:
Excellent Pressure Relief

Sleep Quality

User rated this bed:
Slightly better Sleep
Previous mattress was:
Memory Foam

Stays "Cool"

User rated this bed:
Excellent "Coolness"

Value

User rated this bed:
Good Value
Price paid (approximate):
$800 (Queen) Size

Warranty Service

User rated this bed:
Excellent Warranty Service

Softness Level

User rated this bed:
Just right