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Sleep Outfitters

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Trusted Retailer
85
Shopper Rating
44 ratings + 18 reviews
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Store description from Sleep Outfitters:

A brief history

We opened our first store in 1983 with the goal of bringing quality brands, outstanding values, and great sleep to people in West Virginia. We succeeded! Today, there are approximately 100 Sleep Outfitters in Alabama, Indiana, Kentucky, Ohio, Tennessee, and our original home, West Virginia. Until recently, we also operated stores called Mattress King and Mattress Warehouse that have since become Sleep Outfitters.

A unique approach to sleep

We know that everybody sleeps differently and no one solution is right for everyone. That’s why we developed our exclusive Sleep Outfitting experience. It starts with your Personal Sleep Profile, a series of questions to determine your individual sleep habits, needs, and issues. From there, we can create a custom sleep solution just for you. 

Not just a mattress store

We are proud to offer America's most iconic bedding brands: Sealy, Stearns & Foster, and Tempur-Pedic. But the mattress is just one part of the equation. In order to achieve truly restful, restorative sleep, you need a complete sleep solution. That includes the mattress, foundation, pillows, protector, and even sheets that are right for your specific body type and needs. When all the right pieces fit together, it’s sleep… solved!

We are Sleep Outfitters

We don’t call our in-store or online consultants “salespeople.” We call them and our delivery team members Outfitters because that’s exactly what they do: outfit you for your best sleep ever. They are all highly trained in all things sleep, from common complaints like waking up too hot or getting jostled by a partner, to more serious issues like sleep apnea and mobility problems, and are experts in setting up the solution in your home. They can identify the problem and come up with a solution that’s right for you.

Mission & culture

Our mission is to be the nation’s leading sleep solutions provider. Our consumer education, industry-leading products, shopping environment, outfitting process, premium in-home delivery, and comprehensive guest care will make it easy for our guests to get their best sleep possible. We take pride in the open, friendly, and transparent environment that is built with-in our walls and influences everything we do, at every level of our company.

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What’s the best mattress for you at Sleep Outfitters?

Before heading to Sleep Outfitters, take a short quiz to find out which of this store’s products best match your unique needs and preferences. Powered by GoodBed’s intelligent matching technology, you can even get your personal match score for each of the brands carried at this store, or see options from other stores.

Available Products Sleep Outfitters

Sleep Outfitters carries the following product. Select a brand below to view the model carried by this retailer:

  • 88/100
  • 91/100
  • 87/100
  • 85/100
  • 78/100
  • 91/100
  • 83/100
  • 74/100
  • 69/100
  • 73/100
  • 79/100
  • 70/100
  • 76/100
  • 77/100
  • 77/100
  • 76/100
  • 77/100
  • 79/100
  • 76/100
  • 74/100
  • 77/100
  • 77/100
  • 73/100
  • 73/100
  • 75/100
  • 76/100
  • 77/100

Popular Models Carried by Sleep Outfitters

Expand all model details  

  • Lowest Price

    3,999
    (Queen Mattress)
    • Plushness
      little to no softness
    • Sleeper Type
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Foam
      Innerspring
    • Plushness
      little to no softness
    • Sleeper Type
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Foam
      Innerspring
    • Plushness
      only a bit of softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Foam
      Innerspring
    • Plushness
      medium softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Foam
      Innerspring
    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Foam
      Gel
      Gel Foam
      Innerspring
  • Lowest Price

    3,999
    (Queen Mattress)
    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Foam
      Gel
      Gel Foam
      Innerspring
    • Plushness
      medium softness
    • Sleeper Type
      side sleepers
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Foam
      Innerspring
    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Foam
      Gel
      Gel Foam
      Innerspring
    • Plushness
      a lot of softness
    • Sleeper Type
      side sleepers
      back sleepers
    • Features
      Foam
      Gel
      Gel Foam
      Innerspring
    • Plushness
      only a bit of softness
    • Sleeper Type
      back sleepers
      stomach sleepers
    • Features
      Foam
      Gel
      Gel Foam
      Innerspring

Stores Sleep Outfitters

Store Name City State Reviews
Sleep Outfitters Hendersonville TN 5.0
(3 ratings + 2 reviews)
Sleep Outfitters Ashland KY 5.0
(1 rating + 1 review)
Sleep Outfitters Louisville KY 5.0
(1 rating + 1 review)
Sleep Outfitters Mount Sterling KY 5.0
(2 ratings + 1 review)
Sleep Outfitters Pikeville KY 5.0
(1 rating + 1 review)
Sleep Outfitters Somerset KY 5.0
(2 ratings + 1 review)
Sleep Outfitters Cincinnati OH 5.0
(2 ratings + 1 review)
Sleep Outfitters Hermitage TN 5.0
(1 rating + 1 review)
Sleep Outfitters Smyrna TN 4.0
(1 rating + 1 review)
Sleep Outfitters Dickson TN 3.0
(2 ratings + 1 review)

See all Sleep Outfitters stores →

Find the Right Bed

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This is awesome. Now I feel equipped to walk in somewhere and say with certainty, "This is exactly what I'm looking for."
— Sara in Phoenix, AZ

Reviews Sleep Outfitters

Sleep Outfitters is recommended by 73% of mattress shoppers on GoodBed (based on 44 ratings + 18 reviews).

Have you shopped for a mattress at Sleep Outfitters? Write a Review!

Review Summary Sleep Outfitters

Shopper Rating What's this?

85

Want to read what Sleep Outfitters shoppers are saying in their own words?

See all 18 Sleep Outfitters reviews »

Most Recent Reviews Sleep Outfitters

  • Selection: Fair
  • Expertise: Excellent
Pros:
Product Selection
Professionalism
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
Pros:
Expertise
Professionalism
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Expertise
Sales Pressure
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Expertise
Professionalism
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
Pros:
Customer Service
Professionalism
Cons:
None


  • Selection: Good
  • Expertise: Good
  • Service: Excellent
Pros:
Expertise
Product Selection
Sales Pressure
Cons:
None


  • Selection: Good
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Shopping Efficiency
Cons:
None


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Delivery Speed
Cons:
None


  • Selection: Fair
  • Expertise: Fair
  • Service: Very poor
Pros:
None
Cons:
Customer Service

See all Sleep Outfitters reviews →

About this Retailer Sleep Outfitters

Status:
Open

Contact

Phone:
(800) 766-4163
Web:
Sleep Outfitters website

Store Policies

Delivery Policy:
  • Policy: Delivery available - Free with qualifying mattress purchase of $599 or more
  • Set-up: Set-up provided free with delivery
  • Removal: Removal of old mattress provided with delivery - Extra fee applies (+$20)
Return Policy:
  • Policy: Comfort Guarantee -- Mattresses can be returned for refund for up to 120 days (after 30 day minimum trial).
  • Fees: $120 exchange fee; 10% fee for refunds
  • Notes: Mattresses can be exchanged for up to 120 days or returned within 45 days after 30-day minimum trial. Mattress must be purchased with a protector (or left in its original plastic) to qualify for a return / exchange.
Lowest price guarantee:
  • Policy: Store will match any comparable advertised price for the same mattress for 120 days after purchase.
  • Notes: Terms and conditions apply. See store for details.
Financing & Payments:
  • Policy: Financing available
  • Payment Methods: Visa, MasterCard, American Express
  • Notes: 6-month layaway available with 10% deposit and scheduled monthly payments.

Company

Store Name:
Sleep Outfitters
Headquarters:
Lexington, KY
Founded:
1983

Additional Information Sleep Outfitters

Description:

Sleep Outfitters is a mattress specialty retailer based in Lexington, KY. Sleep Outfitters offers a general assortment of mattresses, including models from Sealy, Stearns & Foster and TEMPUR-Pedic. Sleep Outfitters has mattress stores in Alabama, Indiana, Kentucky, Ohio, Tennessee, Virginia and West Virginia serving a number of different metro areas.

Editor's Note(s):

  • Sleep Outfitters was previously owned by Innovative Mattress Solutions (IMS), which also owned Mattress Warehouse and Mattress King. All three have now rebranded under the Sleep Outfitters name.

Stores Located In:

Alabama, Indiana, Kentucky, Ohio, Tennessee, Virginia, West Virginia

Corrections:

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