Sleep Outfitters Mattress Store Reviews

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79
Shopper Rating
30 ratings + 12 reviews
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What Shoppers Are Saying Sleep Outfitters

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Top Praise & Complaints Sleep Outfitters

Praise

Complaints

People who are unhappy with Sleep Outfitters frequently complain about Service.

  • Service
    100%

    Customer Service

Most helpful positive review

I am very satisfied with my mattress purchase. My sales a...

I am very satisfied with my mattress purchase. My sales associate, Victoria Warner, was very knowledgeable and professional in helping me choose a mattress to meet my comfort needs. I highly recommend this company. Read more »

Herman from Goodlettsville, TN

Most helpful negative review

I filed a claim almost 2 weeks ago ,and alsoo called the ...

I filed a claim almost 2 weeks ago ,and alsoo called the 800 number and left a message .I haven't heard anything from the company Read more »

Mark from Elizabethtown, KY


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Ratings Breakdown Sleep Outfitters Reviews

Summary % Praising % Complaining
Service

42%
58%
Customer Service
Selection

17%
33%
Expertise

17%
0%
Other Features

8%
8%

Reviews Sleep Outfitters

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Sleep Outfitters Reviews
Ratings


(based on 30 ratings + 12 reviews)

  • 5 stars
    (2)
  • 4 stars
    (1)
  • 3 stars
    (2)
  • 2 stars
    (1)
  • 1 star  
    (6)
Recommendations 18 of 30 ratings would recommend Sleep Outfitters to a friend

  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Expertise
Professionalism
Cons:
None


  • Selection: Good
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Shopping Efficiency
Cons:
None


  • Selection: Fair
  • Expertise: Fair
  • Service: Very poor
Pros:
None
Cons:
Customer Service


  • Selection: Excellent
  • Expertise: Excellent
Pros:
Customer Service
Cons:
None


  • Selection: Good
  • Expertise: Poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service


  • Selection: Good
  • Expertise: Excellent
  • Service: Poor
Pros:
Expertise
Product Selection
Store Cleanliness
Cons:
Product Quality


  • Selection: Good
  • Expertise: Good
  • Service: Poor
Pros:
None
Cons:
Issue Resolution


  • Prices:
Pros:
Customer Service
Product Selection
Cons:
None


  • Prices:
Pros:
None
Cons:
Warranty Claims


  • Selection: Good
  • Expertise: Fair
  • Service: Fair
Pros:
Return Policy
Cons:
Issue Resolution
Manufacturer Service
Product Quality


  • Prices:
Pros:
None
Cons:
Customer Service
Product Quality


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Poor
Pros:
None
Cons:
Customer Service
Product Quality
Return Policy

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