Comfortable but SCARY

We ordered this bed on 6/5/13. There appears to only be 1 customer support person and she is AWFUL. She does not return calls, emails or txts. She will not let you talk to her manager. The bed finally came 30 DAYS LATERr after being back-ordered (un-be-knowst to us). It was a HORRIBLE experience. No invoice, so we didn't know what came and what did not. We went without a bed for the last 5 days because she told us that everything had finally shipped and it had not. We ended up having NO bladder with the last shipment. ALSO, even though they say everything is made in the USA, IT IS NOT. Every box that came said MADE IN CHINA. When we brought that up to her she was quiet and said nothing. DO NOT BUY FROM BOYD FLOATATION!!!!!!!

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Pros:
  • Overall Comfort
Cons:
  • Customer Service
  • Professionalism
  • Responsiveness
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Ratings from this Sleeper

Back Support

User rated this bed:
Good Back Support

Pressure Relief

User rated this bed:
Don't know Not Rated

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Excellent "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Just right