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Horrible customer service

  • Selection: Fair
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Professionalism

Posted by Kris from Olathe, KS on December 30, 2020

Preston , the owner, was by far the worst customer service person I’ve ever encountered. He spoke to my 76 year old mother inappropriately and rudely. I called and spoke to him and my mother was not wrong. He told me he did not care if my mother ever purchased anything there again. I told him I would be writing a review and he told me that was fine and he’d be calling his attorney. He asked what I wanted from him and I simply told him I wanted him to be nice. I told him it is my job to protect my elderly mother and his behavior was rude. He told me he didn’t care what I thought. This was by far the worst experience I’ve ever had. I will assist my mother in traveling for miles to purchase furniture from anywhere but there. Avoid this store!


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