Serta Messenger Bay Plush = SUCKS

I purchased my mattress at JCPenney. It is less than 5 months old. It has a hump in the middle of the mattress. With this hump in the middle it causes you to roll and sleep on the edge of the mattress. JCPENNEY does not want to help with this issue. I ADVISE NOT TO BUY THIS MATTRESS OR BUY FROM JCPENNEY! SAD TO SAY BUT SHOP ELSE WHERE!!!

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Cons:
  • Customer Service
  • Surface Integrity
  • Warranty Claims
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Ratings from this Sleeper

Back Support

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Not Rated

Pressure Relief

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Sleep Quality

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Stays "Cool"

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Value

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Warranty Service

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Softness Level

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