Pain in the back....

Pain in the back… As a recently turned 50 year old and ex competitive athlete I have suffered through low back pain the past 8 years. I had a surgery to fuse my SI joint and try to stabilize my low back and bring some relief, it provided some benefit but I would still wake up every day with major back pain. I have slept on the highly marketed and somewhat popular dial-a-hardness air mattress for the past 6 year and I felt it was time to move on and find some relief. I spent a great deal of time researching the internet on best mattress especially for back pain suffers, etc. I read pretty much every review on Saatva; the reviews, the warranty, the value for a high-end luxury mattress, and the customer service all combined to make my decision an easy one to go with a Saatva mattress. I selected the “Flagship Luxury Firm” King based on the reviews from a few fellow back pain suffers, easily and quickly placed my order online and waited impatiently for my new mattress. So here’s the bad news-good news. The middle firmness level of the “Luxury Firm” was too soft for my back. I would still wake up in pain in the middle of the night and upon getting up in the morning it took a good while to get moving, I found my pain level was pretty high and I was not sleeping well. I was so reluctant to call the company and “complain”, it’s simply not my style, but I made the call. The customer service agent could not have been easier, more polite, and more accommodating...”not a problem Mr. Kelly we’ll take care of it and switch you to our firm King.” Within a minute or two I was off the phone and had an email confirmation of the new order. Within a few weeks they picked up the other mattress and set up my new King Firm Saatva. Wow, what a mattress. I wish I could say I wake up pain free but I don’t. I do sleep through the night and when I wake up it’s a moderate low-level pain…perhaps a 1-2 on scale of 10 where before a good morni ng was a 5 at best. My wife loves it as well and our level of true rest has increased tremendously

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Pros:
  • Assembly
  • Overall Comfort
  • Customer Service
  • Delivery Cost
  • Delivery Service
  • Delivery Speed
  • Overall Durability
  • Edge Support
  • Firm Comfort
  • Firm Support
  • Issue Resolution
  • Motion Isolation
  • Natural Materials
  • Price
  • Professionalism
  • Responsiveness
  • Return Policy
  • Sales Pressure
  • Shopping Efficiency
  • Overall Support
  • Surface Integrity
  • Overall Value
  • Warranty Claims
  • Warranty Terms

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Ratings from this Sleeper

Back Support

User rated this bed:
Excellent Back Support

Pressure Relief

User rated this bed:
Excellent Pressure Relief

Sleep Quality

User rated this bed:
Much better Sleep

Stays "Cool"

User rated this bed:
Excellent "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Just right