DO NOT BUY

This is the most awful mattress I have EVER slept on. After only six months it is starting to sag. The company will not offer a refund, or discount. They also will not cover it under any warranty because the sag has to be two inches deep. Of course, by the time the mattress has that large of a dip in it, the warranty will be expired. To make things even worse, the customer service at symbol mattress is horrific. I was told that I would receive a phone call the day I contacted the company, but I was not contacted until FIVE days later. This company sells poor quality products, and offers even worse customer service. I feel absolutely robbed. I wish I could give this zero stars.

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Cons:
  • Customer Service
  • Overall Durability
  • Long-Term Comfort
  • Product Quality
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Don't know Not Rated

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Slightly too hard