I was wanting a very soft mattress. I initially found this one to be a tad too hard. Mr. Alexander hooked me up with a mattress topper and now it's just right! Excellent customer service. We also purchased two king Easy Breather pillows, which are fantastic, and the mattress protector. None of the items had that icky smell that needs to be "off-gassed." So handy to be able to purchase online and not have to go to the used car lot -- I mean -- mattress store. Well done!
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