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UPDATE: SPOKE WITH PHILIP THEY CAME AND GOT MY MATTRESS A...

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Posted by Amber from Remsen, NY on September 16, 2019

UPDATE: SPOKE WITH PHILIP THEY CAME AND GOT MY MATTRESS AND BOXSPRINGS. I WAS HAPPY THEY DID WHAT I WAS TOLD BY JOHN.
LETS JUST HOPE MY BRAND NEW MATTRESS HOLDS UP! SO FAR SO GOOD!
Thank you for keeping your word.

Still keeping the store so everyone knows to ask 😀 before hand. Don't want anyone to go through the trouble like me.

Thursday September 12.
Went in and spoke to John. I explained we needed our old mattress gone because it was sagging it was not very good anymore. we got it from the Carolina bedding place in Rome ... was only 2 years old and they didn't cover any warranties. I told him that are mattress got slime on the bed from our son. I asked him if they took away the old mattresses and if I could make it easier on the delivery man and simply toss my mattress outside. he said that wouldn't be a problem at all they do take your old mattress away and box springs.
Found a great mattress and was finally sold the next day. we did have a few issues getting the text messages to go through apparently it was nothing to do with them it was just the leasing company but they were great at handling the issue. John was not in and i had to speak with Paul. While the delivery guys came and left I was in a rush to leave with a friend of mine so I did not realize they did not pick up the mattress and Box Spring I called and told Paul he was quite shocked. he called and asked the delivery guys why they did not pick it up. they told him it was absolutely covered in mud and disgusting! they would not touch it.now I have pictures to prove it is in no way shape or form absolutely covered in mud! I explained to Paul that that is interesting because my Yard has no mud and that my Box Springs are still covered in the plastic so if there was a speck of dirt all they had to do was remove the plastic. When we were getting in the middle of this and it was starting to turn into an argument Paul really wasn't sympathetic or apologetic he just said well it is what it is and told me that I would just have to take care myself..to a


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