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I live in Fort Smith, but decided to purchase a couch and...

  • Selection: Poor
  • Expertise: Very poor
Pros:
None
Cons:
Customer Service

Posted by Cardelia from Van Buren, AR on June 20, 2020

I live in Fort Smith, but decided to purchase a couch and love seat while traveling through Conway. I chose a set that was not in the store but could be delivered the following week. I was told that the set Being delivered to me would be tan, when we opened the box it was puke grey, (green) if light hits a certain way. I was lied to about the color of my set. Store manager, (Chris) stated that I could bring the set back for a refund. And apologized. Why should I have to haul this back to the store, it wasn’t any fault of mine.? Poor Customer Service!!! Shame on you Conway location!!!


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