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Glad to be back at Mattress Ranch!

  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Price
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Professionalism
Cons:
None

Posted by Dave n from Fairbanks, AK on November 20, 2018

I give Mattress Ranch five stars. For years my wife and I have dealt with Mattress Ranch and loved the stores, both in Anchorage and Fairbanks. Their prices are reasonable and their mattresses of great quality. They honor their warranties better than anyone locally in Fairbanks, Alaska that I have dealt with. The customer service is second to none. I met the owner, Ted Sadler, in Anchorage, years ago and was impressed with him from the get-go. I bought one mattress at another store and regretted the deal from the second day. They did not honor anything, and we got shafted big time. I will never do that again. Recently, we bought two more mattresses for our RV and our house in Fairbanks, Alaska. I also bought new scented foam pillows, sheets and the works. Wow what comfort! Kayla was very kind, knowledgeable, courteous and professional. We try to shop when she is working. When we got the mattress home, there was an unexpected tear. Candice stayed late after her shift and got us an immediate replacement. Every mattress I have had with this store has been outstanding, both in comfort and durability. Joel the manager has always been very professional, kind and courteous. After our bad experience at the other place, we are glad to be dealing with the Mattress Ranch again.


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