mattress shopping ,, UGH !!

  • Prices:
Pros:
Customer Service
Delivery Service
Location Convenience
Cons:
None

Posted by Nancy K from Hoffman Estates, IL on January 4, 2014

great experience!. I've needed a new mattress for years and kept putting it off because I hated the thought of mattress shopping. We have mattress stores within a mile of our home so i decided to spend an afternoon going to each one hoping it wouldn't be too painful.
Searching for the right mattress is tough enough but I hate that i never know if I am spending more then i have to for it.
after visiting 3 of the 5 mattress stores i ended up at Back to Bed in Schaumburg where I met Casey. Casey asked me questions about my sleep habits to help him determine what type of mattress would be best for me. He explained why certain mattresses would not be the best choice for me. Overall, though, the best part was that I felt Casey was honest with me about what I should pay for what I wanted. Casey worked with us to get us a delivery time that would work for us. My new mattress came the following morning right on time. I've had my new mattress for 2 nights and so far I love it. Thanks for your time and expertise Casey.


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