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Horrible service for orders placed online

  • Selection: Fair
Pros:
None
Cons:
Customer Service
Delivery Speed

Posted by Fernando on October 30, 2018

I ordered a mattress online. It took over a week of continuous calling to finally get someone to confirm the purchase and schedule it for delivery.

Website says that a representative will call you to schedule delivery. That will never happen unless you start calling to check. Delivery time was also promised and not kept


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