WATCH OUT IF YOU WANT TO DO A RETURN

  • Selection: Poor
  • Expertise: Very poor
  • Service: Poor
Pros:
Price
Cons:
Customer Service
Return Policy
Transparency

Posted by Alice G from Baltimore, MD on November 30, 2010

The worst return policy I have ever run across. I bought a very expensive mattress, they gave me a good price on sale. I slept on it the recommended 2 1/2 weeks and was misrable. went back to another store to return it and had to buy something the same price or more then the original price- not the sale price. I was not happy had to spend more money and they tried to charge me another delivery cost. I feel very ripped off. NO customer satisfaction here. Hope the new mattress works out if not I will sell it and deal with another company.



    Comments (1)

    as it goes there are very few honest salesmen in this town....no wonder they don't build the furniture in the Carolinas any longer...

    By: Anonymous on December 19, 2010

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